Verizon is a telecommunications company offering cell phones, wireless plans, accessories and more. Staff members like Cole, Andrea, and Kenneth are noted for going above and beyond. They are described as polite, patient, personable, and very knowledgeable. Employees solve tech issues quickly and professionally, provide helpful information, and handle irritating situations excellently. They assist with transferring data from old phones and clarify warranty coverage, offering great service that earns strong praise from customers.
The agent was very knowledgeable and respectful to my needs, thank you for getting me the new phone.
August 2025
He was honest. Efficient. Listened to what I wanted. So happy. Got exactly what I wanted except for the case. They didn't have any otter box for me phone. But otherwise I am very happy.
July 2025
Came in with a tech issue. Cole was able to solve very quickly and professionally and provided a lot of information regarding the issue! Someone needs to give this guy a raise!
