Verizon is a telecommunications company offering cell phones, wireless plans, accessories and more. Staff members like Cole, Andrea, and Kenneth are noted for going above and beyond. They are described as polite, patient, personable, and very knowledgeable. Employees solve tech issues quickly and professionally, provide helpful information, and handle irritating situations excellently. They assist with transferring data from old phones and clarify warranty coverage, offering great service that earns strong praise from customers.
Diamond was very knowledgeable and helpful with my problem. Not condescending at all like other experiences at different Verizon stores. Definitely will be returning for future phone needs.
August 2026
Getting a new cell phone can be so challenging and confusing but DIAMOND at the Verizon store in Alma, sure knows her stuff! She recommended me which model of cell phone to get, transferred over my personal contacts and got me up and running with a new phone and IPad! Russell Cellular is a fantastic store and Diamond is... read full comment
August 2026
The staff was helpful and pleasant. Overall I had a good experience.
