Alpena Buick GMC, located at 133 Johnson Street, offers a wide selection of new and used vehicles, making it a top choice for customers in Northern Michigan. The dealership is known for its excellent customer service, with friendly and knowledgeable staff who ensure a smooth car-buying experience. Customers report prompt service for maintenance and repairs, including quick oil changes and tire repairs, often completed in about 30 minutes. The waiting area is comfortable, featuring good coffee and complimentary drinks. Sales representatives are attentive, answering questions and addressing concerns effectively. Many customers highlight the dealership's ability to cater to families, with staff going above and beyond to entertain children while parents finalize their purchases. Overall, Alpena Buick GMC provides an enjoyable and memorable experience for anyone looking to buy or service a vehicle.
The whole process was extremely professional, straightforward and without hick-ups. I was treated as a valuable individual from the first contact and the staff found the vehicle that I wanted, rather than just try to sell me what was on hand. I could recommend Alpena GMC strongly enough.
April 2026
The staff at Alpena GMC are always friendly, reasonable! The service advisor, Matt, who handled my appointment, ensured all the extra requests during my appointment were fulfilled.
March 2026
Mark and Jen were so helpful and understanding. Very kind people! Thank you for assisting us! We are loving our new Impala!
