“My family and I were on vacation in Alpena and the check engine light came on. We tried another place in town and they turned us away due to short window. The team at R Auto Repair was backed up, but was able to squeeze me in and solved the problem. I would highly recommend.”
“My car got backed into in a parking lot leaving dent and curled up paneling. Justin was very professional and helped walk me through the process. The result was fantastic. Plus they also cleaned out the interior of my car at not additional cost. Great service!”
“I always have such a good experience. Specifically with Veronica she always works hard to get me into the vehicle I want. She makes the process seemless. She won't disappoint.”
“They're truly a life saver they are very experienced and get me in fairly quickly their work is top notch unfortunately my car is a hot mess and has become unsafe to drive and they are quick to help seem very honest and trust worthy”
“Well qualified service for many of your needs, but not all. Exclusions apply, call for details. Old time no bathroom waiting room, but Domino's is next door. Got an alignment done, and I'm happy”
“You know how your dad can’t let you go on a roadtrip without checking your tires and making sure you are safe? That’s how I felt after leaving here with my car/camper. The place is so friendly, professional, quick, and helpful. I’m not in Alpena often, but I will be coming here any time I need car repair. Thank you!!!!”
“My father really liked Kevin talked highly of him my dad passed away back in January and the radiator started leaking pretty bad on his ol 77 Plymouth volare kevin went above and beyone for us to get the right radiator to fix my father's car so he could have his last ride I cant thank him enough hands down best shop in town kevin your a great guy and thank you for all you have done for my father and our family.”
“Werda's Auto repaired my vehicle immediately upon request in a timely manner and showed professional mechanical procedures on a difficult automobile to work on.”
“I had an outstanding experience at Alpena GMC from start to finish. The entire process was smooth, stress-free, and handled with the utmost professionalism. Everyone was friendly, knowledgeable, and made sure all of my questions were answered without any pressure.
If you're looking for a new vehicle and want a dealership that truly values its customers, I highly recommend talking to the team at Alpena GMC. They made the whole transaction easy, and I couldn't be happier with my experience. Thanks again for the excellent service!”
“Steve was the best mechanic. I was here on a military assignment and he took my car in super fast not only changed my break pads and rotors but topped off my tires and checked my oil. His attitude and demeanor were amazing and made me feel like family. Super blessed to have went straight to him with my issues. Not to mention EXTREMELY FAIR PRICING. He really took care of me. Would 10/10 recommend.”
8:00 AM - 5:00 PM
901 W Washington Ave, Alpena
Auto Repair
“Let me start by saying I live in upstate New York and was looking for tires for my mom's vehicle. My siblings and I wanted to pay for them and surprise her and so I needed to coordinate everything between my mom and Alpena Car Care.
I spoke with Larry and he was EXCELLENT!!!! It was a wonderful experience and Larry took care of it all!! He actually went above and beyond and even gave my mom a hug after folding the bill and giving it to her and letting her know her bill was paid by her kids.
Larry thanks for the excellent service and you have a customer for life!! I loved hearing my mom tell me about her experience with you and the shop!!!”
9:00 AM - 5:00 PM
7329 U.S. 23 N, Alpena
Auto Repair
“Mark was very accommodating and worked hard to get us in at short notice. He was very efficient and made our lives easy!Service: General repairs & maintenance”
“Dude did some work on my coolant system. A lot of work needed to be done. He had it done after a few days and a reasonable price. Doesn’t up charge parts. Definitely recommend. I plan on going back there soon”
8:30AM - 5:30PM
1074 U.S. 23 N, Alpena
Auto Repair
“Outstanding service. I hit a large buck at highway speeds and destroyed the front of my Ford F150. The workers at the body shop did an amazing job making my truck look flawless. Not only was my truck repaired quickly but they also went out of there way to get my truck back to me outside of business hours. -Professional hard workers who genuinely care about there customers.”
8:30AM - 5:30PM
913 W Chisholm St, Alpena
Auto Repair
“I highly recommend! Had my tire in stock. No other places did! I drive a flex n dont understand why nobody carried them! They took care of me asap. I will now only do business with Up North Tire.”
7:30AM - 5:30PM
1074 U.S. 23 North, Alpena
Auto Repair
“As usual my 2024 Silverado went in at the appointment time and was quickly finished. I had a couple questions about my bill and they were quickly answered by Rob. Always courteous and willing to answer questions”
8:30AM - 5:30PM
1074 U.S. 23 N, Alpena
Auto Repair
“It takes some pretty exceptional service for me to go out of my way and put a review up. I just have to say, Marc and Rick in the service department were beyond my expectations of helpful this afternoon. Nobody wants to spend outrageous amounts of money on tires and they saved me $300! On top of that, I was of no inconvenience to them after calling twice and stopping in there to be sure that my price matched tires were the accurate ones before placing an order. I am beyond impressed.”
“Thanksgiving Day 2025, my fuel line cracked. All auto parts stores were closed for the holidays. Called Brett and he hooked me up with some fuel line to get me back up and running.”
“I realize that this is a small incident in the big scheme of things, but I feel compelled to write a review. I was 200 miles from home when my 2095 Mercury Mariner's warning system told me that my left rear brake and turn signal wasn't working. I drove into Dean Arbour Ford, which was directly across the street from our hotel, fully expecting to wait for service. I spoke to the service manager who had me drive into the shop, personally verified that the bulb was indeed burned out, called over a technician who replaced the bulb immediately. He then escorted me to the cashier, where he told me he was only charging me for the bulb and nothing for installation. I was in and out in 10 minutes and, most impressively was treated as a valued customer who had just purchased a high end car. What a delightful experience.”
“I realize that this is a small incident in the big scheme of things, but I feel compelled to write a review. I was 200 miles from home when my 2095 Mercury Mariner's warning system told me that my left rear brake and turn signal wasn't working. I drove into Dean Arbour Ford, which was directly across the street from our hotel, fully expecting to wait for service. I spoke to the service manager who had me drive into the shop, personally verified that the bulb was indeed burned out, called over a technician who replaced the bulb immediately. He then escorted me to the cashier, where he told me he was only charging me for the bulb and nothing for installation. I was in and out in 10 minutes and, most impressively was treated as a valued customer who had just purchased a high end car. What a delightful experience.”
“This place always does me right and the environment is wonderful from the minute I walk in! Trevor is wonderfully kind and personable + explains anything I don’t understand. It may be a little over the price-point at sometimes, but it’s worth it for the care they put into the vehicle. I’d rather go here and pay $20-40 more than go somewhere that doesn’t actually care.
Much love to the hard-workers here! Thank you always!”
“My experience with Dean Arbour Ford in Alpena has been nothing but positive. They made the car buying process simple. What I've been most impressed with, though, is the service I've received after. I purchased an extended care plan & they have stood behind it 100%. When I did experience something I wasn't pleased with regarding my warranty, George & Cory went above & beyond to make it right. I can't say enough wonderful things about the staff. I highly recommend buying your next car there.”
“I work in retail so I judge tough on my reviews. I had a tire issue on my way home to Alpena. I pulled into Walmart Alpena at 6:30 on Sunday when they close at 7. I ended up just needing a patch on my tire but the staff didnt blink an eye. Had me out before the shop closed and actually saved me over the stress of a large snow storm coming. Every employee that worked this evening was so nice and fixed my problems ASAP. Thank you so much. I appreciate you guys.”
“I stopped in to have the muffler on my van looked at and they were about to fix it with in 30 minutes and did not cost me an arm and a leg. Everyone there was so nice.”