The AT&T Store in Ann Arbor offers phones, tablets, smartwatches, and connected devices. It provides wireless data plans for every need, including prepaid plans with no contract and popular unlimited data plans. These plans include nationwide 5G service at no extra cost. Customers report the store is very clean. Staff members are described as friendly, patient, helpful, knowledgeable, and organized. They provide good customer service, answering all questions and explaining everything clearly. Employees are noted for being willing to spend a long time resolving challenging issues, ensuring customers are happy before they leave. The upgrade process is described as smooth, easy, fast, and efficient, with options like next-day shipping available.
Loved the customer service Jay and everyone was so nice and helpful! Thank you so much for getting me taken care of in a quick pace! I love my new phone and definitely chose the right location!. I will be back if I need anymore help.
November 2024
over the weekend, Jay and Jessica were very helpful and professional at fixing my billing issue
November 2024
I made the switch to AT&T so I came in to inquire about a few things. Jay Morgan was a huge help. Jay Morgan went over bundle deals, as well ass individual pricing of the plans. I’ve never had any one be so patient and explain everything with me. Thank you again for your help Jay ?
