Cell Phone Stores in Ann Arbor, MI

20 locations found near Ann Arbor
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“Logan was really helpful. Taking the time to make sure I had everything set up for my son’s tablet. Everyone is super friendly. I’m always in and out. Super fast!”

4.8 Superb153 Reviews

“Zach was a tremendous help and put in an extra effort, making multiple calls to management on my behalf to resolve some issues with AT&T, He also helped pick out a great phone to replace an older one.”

4.5 Superb100 Reviews

“DO NOT WALK BUT RUN TO THIS AMAZING VERIZON STORE. The guys are amazing and extremely professional. I have never had an employee who was not excellent. Highly recommended and I am grateful the store is in Ann Arbor”

4.5 Superb100 Reviews

“I can't say enough about the service we received from David at this location. My husband has a cochlear implant which complicated our purchase. David stayed with us until we were able to get everything worked out. Our service is soooo much better w AT&T! Lifelong Verizon customers have become AT&T fans for life!”

4.8 Superb41 Reviews

“I've gone to this AT&T store for a few years. Every time I walk in, my questions are answered. They go above and beyond to make sure they're giving you the best deal! I want to give a shout out to Ron, Allyssa, and Ryand. You guys are the best! I hope the company also recognizes how awesome you guys are!! It also frustrates me that they have negative reviews because I've watched them help other customers, and they always do their best to make sure everyone is being taken care of!”

4.7 Superb43 Reviews

“Based on past experiences with other mobile carriers, I was somewhat hesitant to make a switch, however making the switch to T-Mobile was the right decision and Nicholas helped me to make that decision. He and the T-Mobile Customer Service Team were very professional and gave me the feeling they truly appreciated my business. Thank you Nicholas and T-Mobile.”

4.3 Superb118 Reviews

“It's kind of like Cheers. You are a stranger here but once.I was made welcome, treated with dignity and respect and not made to feel that I was "too much trouble".Anthony explained everything as we went along doing a warranty exchange on a $ 1000.00 used phone that was sold to me as new.He answered every question about the phone that the previousT - Mobile store could not be bothered to do. He made sure I had a clear understanding of the basics of this beautiful, incredible phone as well as all the fun extras.His time and understanding has gone a long way to improve my Google Pixel 8 Pro experience.No regrets for what I had to go through to get to this store, these people, and good soul Anthony.Highly recommend !!!”

4.3 Superb73 Reviews

“Devin was an excellent salesperson and walked us through every step and then some. He was kind and asked for help when he needed. Jorge helped me complete my phone experience when Devin was on lunch and he too was terrific !”

4.1 Good190 Reviews

“Had outstanding service from Tycon. He greeted me immediately and was very knowledgeable, he quickly resolved two numerous phone problems with patience and friendliness thank you Tycon !!!”

4 Good69 Reviews

“I'm new to the state and needed a new number and phone. The one I wanted wasn't in stock but the young lady who spoke with me about it called me immediately after restocking it. She not only did that but assisted me applying for a program to reduce my monthly payment. Thank you.”

4 Good42 Reviews

“Excellent customer support from Chris. He was highly professional and pleasant, and took care of all our complicated concerns. We went in ready to switch carriers - because of his excellent service, we remain Verizon patrons.”

4 Good28 Reviews

“I purchased an iPhone from EzWay's ebay store and the communication and service was excellent. Definitely will come back to them when considering purchasing another device.”

3.5 Good10 Reviews

“I loved this place. Aziz is the best guy to fix a phone that I’ve ever met. 30 minutes and it was done and I could use it like I never broke the thing ! My iPhone 7 is working like a charm. I recommend it highly!”

3.4 Good18 Reviews

“For the life of us, we couldn't get this pop up to stop popping up. We went into every app downloaded and fixed the settings but the pop up still continued. I was getting frustrated until we went into the store and the gentleman had fixed im the pop up issue within 15 minutes! He explained what the problem was and how to fix it myself. Bryson (sp) was a fantastic help!”

3.7 Good61 Reviews

“I find any excuse to come here! I can rationalize a quick stop to the Ulta section because of the essential items needed at Target. Shelly runs the Ulta boutique here, and she is amazing. I've worked with her for over a decade representing many cosmetics and skincare lines. You can't go wrong getting high end beauty products here!”

2.7 Average11 Reviews

“I have been going to this location and everyone is very friendly. My visit yesterday was exceptional. My husband and I was looking for a dishwasher and Jerome attended to us. He was very friendly, courteous and most importantly, very knowledgeable. He answered all our questions and inquiries without being pushy just to sell. He also scheduled us with Brandon for a home consultation and he was equally wonderful as well. Thank you Jerome for being the best and stay the way you are! It's so hard to find people in sales that has a heart and knowledge for their customers!”

3 Average43 Reviews

“I love the Best Buy Total Tech program. I have ordered all electronic items from them. From gaming systems to stoves. They have installed 2 TV's for me. They have assisted with installation of a smart door lock. They installed a cook top. Each time I interact with them they are consistent with their services. Each employee has been professional and knowledgeable. I highly recommend Best Buy and the Total Tech program.”

3.2 Average71 Reviews

“David was great and swift with helping me solve my technical issue and explained some features about my iPhone. I’ll pass along one of the tips I learned today to save your battery life (that may be obvious to some but not to me lol)…go to settings < general < background app refresh < then move the toggles off for the apps that you aren’t constantly using so that they aren’t updating behind the scenes especially for people with many apps or have games for their kids. Then if you want to use them again just turn them on and let the app refresh what it hadn’t updated in the time you had it off.”

3.4 Good157 Reviews

“Yesterday around 5.30 pm I had gone to the Briarwood store and Deven helped us to make the transfer from old carrier to T-Mobile quite painless even though it was a difficult situation as I had the acct number of my Internet acct and not my mobile phone acct. It took time but before my old carrier representative cld help Deven had figured out the issue.Deven's dedication to do a thorough job and finish it to the end meant even though his shift ended at 6 pm he stayed on till 7.30 pm till our issue was solved. I feel guilty as it took time away from being with his 10 months old baby.I highly recommend Deven for his knowledge and and patience helping senior customers.”

3.2 Average90 Reviews

“Came in this morning to get my phone re registered with Verizon after a frustrating experience with the call center. Not only was Logan able to get my phone reconnected, number saved, and plan and account managed, but he was patient, friendly, and kind throughout the whole process and made sure I left the store with my same number and working phone. 10/10 experience”

2.5 Average51 Reviews

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