The AT&T Store in Ann Arbor offers phones, tablets, smartwatches, and connected devices. It provides wireless data plans for every need, including prepaid plans with no contract and popular unlimited data plans. These plans include nationwide 5G service at no extra cost.
Customers report the store is very clean. Staff members are described as friendly, patient, helpful, knowledgeable, and organized. They provide good customer service, answering all questions and explaining everything clearly. Employees are noted for being willing to spend a long time resolving challenging issues, ensuring customers are happy before they leave. The upgrade process is described as smooth, easy, fast, and efficient, with options like next-day shipping available.
Jazmine F. was an amazing help and easy to deal with . 5 stars AT&T ! Good Job on the hire . Definitely sending business and coming back . -afriKa
September 2026
Jazmine was extremely patient, knowledgeable, and helpful with the issues I was having. She made what could have easily been a nightmare of an experience much more bearable. She took the time to help me through everything and made sure I understood what was going on. I really appreciated her patience and professionalism.
September 2026
Jazmine was very helpful and knowledgeable! I was in and out in less time than I had spent on hold with T-Mobil customer service the day before.
