Sonesta Simply Suites Detroit Ann Arbor offers a mixed experience for guests. The hotel's location is convenient, with a nearby plaza providing easy access to various restaurants and amenities. The rooms are generally clean, but some guests have reported issues with the room quality, such as stains on furniture, torn chairs, and concerns about the air quality. The service is generally praised, with the front desk staff described as kind and helpful. However, some guests have had disappointing experiences, such as being denied extra ice upon checkout. The hotel's property could benefit from some updating, as the furniture appears to be in need of repair or replacement. While the overall experience is acceptable, some guests have expressed dissatisfaction with the hotel, particularly regarding the room conditions and the additional fees charged for early check-in.
I'm here for work so I'll be here for 3 months. So far my stay has been great.
December 2024
Rooms: with kitchen Perfect for long stays
October 2024
If it’s a hotel you’re looking for, that’s what you’re going to get. Basics. Seems clean, and yet the air quality doesn’t inspire confidence (slightly humid, cold in some spots, warm in others. Room HVAC needs upgrading, as does the dinged and nicked furniture.