Carpenter Bros Hardware & Rental is a well-stocked hardware store and rental equipment provider that offers exceptional customer service. With a vast inventory and the ability to order online with free in-store shipping, the business caters to a wide range of needs. Their small engine and repair shop is open 7 days a week, ensuring customers can get their projects done with the help of caring and knowledgeable staff. Customers praise the store's attention to detail, as exemplified by an employee's custom-made solution for a decorative wall hook. Reviewers highlight the store's character, quality of products, and the deep loyalty it inspires in its customers, making it a preferred choice over larger corporate stores.
I had an issue with a piece of rental equipment I used from Carpenter Bros. The owner Armando made it right. The level of commitment to customers is impressive and something you can only get at a local hardware store like this. I look forward to continuing renting from them.
April 2024
Well stocked. Helpful sales person at checkout. Knowledgeable. Owner always willing to go extra mile.
April 2024
So impressed with the amazing customer service! While a replacement mount for my decorative wall hook didn't exist, Armondo worked his magic and created the perfect solution. Thank you so much for going above and beyond to help!
