“Storefront with big red awning next to Sushi Town is the old location. When you pull in, if you don't see a door that says Jack's Hardware at 2401, drive around the back of the building, and there you will find the entrance next to some red welcome banners and propane tank cage. Jack's Hardware came up when we were looking for a nearby shop to get some odds and ends to help us settle into our new home. Boy, am I glad we stopped here first. The gentleman working was beyond helpful, and we found everything on our list and then some! I was impressed with the variety and organization. Key copy services, a small garden section, light bulbs, bug traps/perimeter sprays, different sized locks for bikes or storage units, cleaning products, fire extinguishers, nuts and bolts and screws galore, you name it. We will definitely be back! For the UofM parents, dare I say the glowing review from a UofM Parent a couple years back still rings true? This hidden gem of small business deserves it's praise and deserves the patrons to help keep the magic of Ann Arbor's small businesses alive!”
“Super helpful staff, place is in a great location in Ann Arbor without having to go all the way to Home Depot, and it's got all the stuff we need! They also have machines for rental at good prices. We've rented a brush mower, stump grinder, and Bobcat front loader. All worked great! Convenient thing is that they can deliver at a reasonable price, which eliminates the need for you to rent a truck and trailer.”
“Everyone here is so nice! Needed a new key fob for my car, good service and priced reasonable I think. They also have a lot of patio furniture, home decor etc that’s very cute, and Polish pottery which was a fun find.”
“I can’t say enough good things about this Ace Hardware! I came in completely frustrated after buying a crib on Facebook Marketplace that I just could not get assembled correctly. Shawna went above and beyond to help me. She was incredibly kind, patient, knowledgeable, and determined to figure it out. She and the team put in so much effort (and strength!) to get everything working perfectly. Not only did Shawna completely fix the crib, but she also sent me home with extra parts to keep on hand in case I ever run into another issue. That level of customer service is so rare these days, and it truly made my day. Thanks to her, my daughter has a safe crib to sleep in tonight and I was able to brag to my husband about getting the job done! This experience turned me into a lifelong customer. Thank you, Shawna, and the entire Ace team, for caring so much and going so far above and beyond. You’ve earned my business for years to come!”
“James is always incredibly helpful if you’re in the market for any equipment. I bought a excavator from him a couple years ago and recently I’ve been looking for a tractor, I stopped in to talk to him about some prices, and he was able to get me the tractor shipped in three days, for 2500$ cheaper than I could find it anywhere else. He made it a very pleasant and easy buying experience. I would highly recommend.”
“Renee was incredibly helpful! I’m a preschool director with very little chicken knowledge who suddenly found myself hatching chicks for the preschoolers and caring for them for a week before they head to their new homes. Renee took the time to answer all of my questions, helped me find everything I needed, and even helped carry the container to my car, saying, “We can share the load.” Her kindness, patience, and willingness to help made everything so much easier. I truly appreciated her excellent customer service! ?”
“I have been a customer of the Ann Arbor branch of Airgas for many years. I have always been treated with respect and congeniality. The staff is top notch and very professional and knowledgeable. It is always a pleasure doing business with them. I will remain a customer with them for years to come. I highly recommend them for any of your needs for gases and welding purposes.”
“I run a light industrial shop down the road from this place. In the middle of a rush job on a Friday afternoon, a critical motor in my shop failed and I had that sinking feeling that comes before a long and painful wait for parts. To my surprise these guys had my replacement motor in stock for cheaper than I could find it online. Within a half hour I was back up and running. This is now my electric motor source. Thanks guys!”
“Stopped in to see if they had an AC capacitor in stock. They did and all the guys there were very friendly and helpful. I think it was Jeff who went above and beyond to test the old capacitor as well as give guidance as to properly connect the new one. Great experience.”
“Pat did the glass for our deck barrier fence quite a while back and it still is looking great. Very easy to work with and came in way below the other places we got quotes from. He also did a sealed window replacement for a damp spot. The original had condensation in the inside but the replacement still looks great a few years later. I just called him for some pieces of hardened glass and he got them to me, hand delivered in a few days, the other place henderson glass said it would take about a month. His prices are great, highly recommended!”
“Didn't know this place existed but sure glad I found it! Probably the only place locally that carries Kroil/Aerokroil. Great selection of items, great service, A+”
“Matt at Ferguson is great to work with. He’s knowledgeable, helpful, and always makes sure I get the right plumbing parts quickly. Reliable service every time — highly recommend.”
“This is my favorite of the big box home improvement stores by far but better selection would make it 5 stars. They are out of or missing things I need on a frequent enough basis for me to notice.”
“The sales team were absolutely wonderful. We had to get a new stove. The warranty company was also wonderful. We got our new oven, stove. Now I'm a retired chef and baker, so as I'm learning it.. I'm absolutely in love. Thank you to your sales team.”
“Bouncing my star rating up again because I've had a lot of success with Lowe's so far this summer. From picking up to some really lovely flowers and hanging baskets for my garden this year to getting supplies I needed for a DIY container water garden/pond I've had a lot of luck here. They don't have a HUGE selection of water garden/pond stuff but I was able to find about 5 water plants (lilies, irses, and cattails) plus a small pump, a huge half Jack Daniel's whiskey barrel and liner for the container itself, and the piping and hardware I needed to put it all together. In the end I was really pleased with how it turned out. Plus, having this Lowe's with longer hours just up the street to run up to is super convenient. More than once I had I needed to head back up there to get a different size pipe or other item to make the water feature work and it was so nice they were open later so I could do that. And everyone here was very helpful to boot.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.