Been told I was gonna receive a new card since MARCH. Still has not arrived. They've prevented me from having direct access to MY CASH. Horrible bank, horrible customer service, horrible policies. DON'T BANK HERE.
September 2019
I've never had a problem with them. I've been to four different branches, including the one on N Main St, Ann Arbor, and they always did a good job. I'd give 5 stars if they had a better Credit Card app, otherwise they are fine.
July 2016
It took me 3 months to close my account and they kept trying to charge me more money. Will never do business with them again!