Banks in Ann Arbor, MI

30 locations found near Ann Arbor
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“It was a great experience working with Jason! He was extremely patient & helpful throughout the entire process. A lot of people talk a big game of 'being available' & a lot of them are unable to exhibit that duration the process. However I can say with a 100% confidence Jason has done that & continues even post completion of the mortgage. Thank you for everything Jason!”

4.9 Superb74 Reviews

“Moving to Lansing, MI from out of state, a potential first-time home buyer, and on a short timeline, Ben Barber was the BEST HELP we could have ever asked for. Ben thoroughly educated us on mortgages, actively listened to our concerns about renting versus buying, and put us totally at ease knowing he was local and had our best interest in mind from start to finish. We have no hesitation in recommending Ben, a true Homes for Heroes champion, eager to help and support how and when we needed him!”

5 Superb29 Reviews

“We had a wonderful experience working with Jeremy, Meridith, and the rest of the team for our mortgage! When there were complications with our closing process, they were flexible and saw us through to the end. We highly recommend them!”

5 Superb22 Reviews

“This is my business banking service. They are formerly Level One. I will rate the bank on my visit this week but not overall as there are some transitional issues still being resolved (since August. It's January). I first visited at opening to complete a wire to pay for auction items. Staff was welcoming and very friendly. The ladies there that day were happy to help me and were efficient as possible. She even followed up with me later to confirm my wire was completed as I requested. I returned later that day to submit another wire. This one was submitted right at 4:30p and I was in and out in 5 mins. In monitoring our business account, we saw that the wire was submitted then rejected same day. The next day, I called right when they opened and the same woman that executed the second wire was happy to help and called me back to let me know what happened. The wire room rejected the wire since it was right at 4:30p. It was resubmitted and I was glad I wasn't depending in that transaction to settle the day before. All in all this was a very nice first in person experience with this branch and the staff.”

4.7 Superb33 Reviews

“Renae was the most helpfull and together person I have ever had the pleasure of dealing with. She made everything so stress free and easy. It was the best experience we have ever had. We had a few hurdles to get over. But she took care of everything for us. We could not be happier!! Everyone was so nice. And helpfull. Cannot thank them enough. Great place to do your banking. Chuck Rice”

4.7 Superb21 Reviews

“Danielle is awesome! She always makes my experience great. Although the banker who helped me today was given customer service incorrect information and I had to explain to her what the issue was from Danielle’s standpoint.This same banker said have a great day after the issue wasn’t resolved totally I told her I’ll try she then says try hard like who says that when someone seems frustrated about the issue already. The problem wasn’t resolved until Danielle took the issue into her own hands by going above and beyond for me. Also the issue was no fault of my own today the ATM was out of currency.”

4.3 Superb33 Reviews

“Very polite; usually no lines. I just don’t like it when the tellers ask me what I’m doing this weekend. Or when I ask for a roll of quarters, they say, “Laundry day?”. They are told to be personable, but this is over the line I feel.”

4.2 Good17 Reviews

“Thanks to Souraya Saad's kind and professional assistance, my family and I were able to open our individual accounts. She also provided us with various financial information. We are deeply grateful.”

3.8 Good43 Reviews

“Everyone is always so nice and helpful. Quick service and great banking options. Love how easy/quickly I can get other currency's, there is a $10 fee (which seems fair) and the cash will come in two days! Also I'm a huge fan of Sonic Lunch, the free concert series that BoAA puts on every summer - so huge props to them!”

4.1 Good17 Reviews

“Meghan helped me setup and move my business accounts to DFCU. She was very patient and helpful in getting everything moved over. She has helped me in the past with personal accounts and auto loans. She is great to work with and would highly recommend!”

4.3 Superb12 Reviews

“Jackson road has the best branch. Everyone is amazing! I truly enjoy working with Sarah B. Great attitude, helpful, personable and always willing to lend an ear to listen. Great hire UMCU”

3.7 Good46 Reviews

“i work at the shell gas station down the road from this bank we bank with them so i come to this bank all the time since the start i have never had any trouble with them very friendly service everyone always has a smile on their face always a smooth transaction always greeted at the door no hassle no headache would highly recommend this specific bank”

3.8 Good27 Reviews

“Northstar Bank has been a wonderful partner in both my business and personal finance. The depth of experience and knowledge they all posses has been a wonderful resource I’ve relied on for over 10 years. They have consistently overachieved and delivered on my financial needs. They have been a critical part of my business success.”

4.5 Superb8 Reviews

“The staff is very friendly and I've almost never had to face long queues. They also took the effort to check with me regularly for the status of an international wire transfer I had made, which was getting delayed.”

4.4 Superb8 Reviews

“I LOVE YOUR BANK YOU DO PEOPLE GOOD AND YOUR SO KIND AND CEARING THAT IS WHAT I LOVE YOUR BANK AND COURTEOUS THANKS FOR BEING A GOOD BANK !!! AND MAY ALL THE STAFF HAVE A BLEST NEW 2021”

4 Good12 Reviews

“Very professional staff, all covid conscious. Which is wonderful with everyone being so sick at the moment. Also several helpful insights to grow and maintain a healthy credit score. Definitely recommend this location over others.”

3.7 Good22 Reviews

“I’ve been banking at PNC for some time now and I am always happy with my experience when I leave. I was at the Jackson/Zeeb PNC yesterday and witnessed two customers being awful and rude to the workers. They were disrespectful and it was truly upsetting. Everyone is doing their best whether you’re short staffed or not and the workers were doing all they could to help satisfy everyone’s needs. I made sure to let the ladies know I appreciated their help and everything they do. BE KIND, it’s not hard. Thank you PNC workers for all that you do!”

3.7 Good20 Reviews

“Lake Trust Credit Union has been faithfully serving me for many years. The tellers are helpful, considerate, and kind. Thank you to each of the employees there.”

3.5 Good40 Reviews

“Everytime I go to this credit union, that is not often because I do not live in Ann Arbor, the experience is excellent. Everybody is polite and professional, and they answer all your questions. As a graduate of the University of Michigan, I am partial to the UM system, however, the services are very good.”

3.6 Good24 Reviews

“I AM SO EXCITED TO BE BANKING WITH THIS BRANCH! Amina, Alex and Mandeep treated me like I was a millionaire(maybe I am in training??). They gave me over the top, kind & professional customer service. Amina took extra time and even helped find the right checking and savings plan for me.Alright, so my first transaction had a few extra zeros and some timing issues. When I say they went out of their way to eliminate my concerns and accommodate my needs; I truly left feeling proud to be part of KeyBank.?If you have a Business-I encourage you to call and ask for the Current special going on for New Accounts. I am making money with this plan.???Thanks again Plymouth Rd KeyBank!!!?”

4.6 Superb5 Reviews

“I have had an excellent experience over the years, both at the Ann Arbor and Brighton branches of MECU. We continue to use Ann Arbor for routine transactions as it is closer to home and the tellers there (as at Brighton) are very good. However, when help and expertise is needed on a more complicated matter, we turn to Lindsey J., who was the assistant manager at Ann Arbor for several years, before being promoted to manager at Brighton. For example today, we had to make a beneficiary change on our accounts, but wanted to avoid having to take care of this in person since the closest branch (Ann Arbor) is 25 miles from our home. Lindsey first spent time answering all of my questions, and then sent me a DocuSign form that allowed my wife and I to complete the beneficiary change from home. From the time we opened our account, Lindsey has always been professional, generous with her time, and exceptionally helpful in resolving challenging banking matters that periodically arise. Also, Sharon Kelley, the assistant manager at Brighton has been helpful in answering banking questions over the years.”

3.6 Good20 Reviews

“Left with the feeling that there are still good people in the world, thanks to Taylor, who helped me out without even being asked to. She went above and beyond to ease the stress of a very rough month for me! I'm grateful for such a wonderful experience!”

3.7 Good15 Reviews

“We have held our non-profit account with BoAA since 2005 and we have had nothing but the best service. Natalia, the branch manager, is smart, thoughtful, and fiercely protective of her customers. Any request we take to her, she goes the extra mile to make sure it's done. Like another reviewer mentioned, she calls us to warn us of suspicious activities and patiently answers every question we have asked her (some of which were so basic that you'd think they would annoy most people). We are lucky that we started off banking with BoAA and we wouldn't dream of leaving.”

3.8 Good12 Reviews

“Always greeted with a smile when I come in here (except the time I came in during blizzard wearing a ski mask and received some understandably anxious looks before I pulled it up !). These days, what with direct deposit and all, I doubt I make it in here once a month, but the tellers still recognize me. When I've needed more than just basic counter service, it's always been delivered efficiently and cheerfully. Case in point: needed some copies of checks written almost a year previously, and Comerica usually requires a fee for these. The manager here waived the fee, a good $30 in our case. When we needed a new financial advisor, the manager here put us in touch with an excellent one. I use other Comerica branches, but none feel as friendly as this one.”

3.7 Good14 Reviews

“I’m not sure which location Pam is at but I lost my debit card yesterday and she was kind enough to call and email me about it. She even put in an order for me to get a new card. She was extremely helpful - thank you Pam!”

3.7 Good14 Reviews

“I moved everything I held with Merrill Lynch to Schwab 3 years ago. Lost a few easily replaced services (like a Visa card) and stopped paying huge fees for similar usage. I'm very satisfied. Wish I'd moved 20 years ago. All the $ spent on ML fees would have grown and done me a lot more good.”

4.1 Good7 Reviews

“Good PNC branch with friendly and well-informed employees. One note about this specific branch is that they will not take coin rolls because they are a "cashless" branch. You will have to go to a different branch for some services (North Campus has one).”

3.5 Good24 Reviews

“The team working here is amazing and down to earth. They work hard, are very friendly and always take care of me well. They deserve 10 out of 5 in my book. Also, if you do your due diligence and compare banking products from multiple banks, you will see Flagstar Bank has the most competitive products available out there. It's a No Brainer Choice, especially when combined with amazing and trustworthy customer service and support.”

3.9 Good9 Reviews

“My husband and I are temporarily working in the US from Australia and we have been with Bank of Ann Arbor ever since. We travel a lot and love how low the international transaction fee is with this bank. All staff has been extremely nice. Joe always goes above and beyond to help us!”

3.7 Good12 Reviews

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