{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
9AM - 6PM
3201 S State St, Ann Arbor
Banks
“My husband and I had such an outstanding experience with the branch manager Dasha - she is so kind and professional, explaining everything thoroughly and making sure all of our concerns and questions were answered!”
“Mark Koepf is truly one of a kind. During our first meeting at University Bank, I could tell that Mark was genuinely interested in me and how he could help me with my business. Dealing with lenders can be difficult and yet Mark walked me through the entire process with grace. Highly recommended!”
9AM - 5PM
278 Collingwood Drive Ste 1, Ann Arbor
Banks
“Moving to Lansing, MI from out of state, a potential first-time home buyer, and on a short timeline, Ben Barber was the BEST HELP we could have ever asked for. Ben thoroughly educated us on mortgages, actively listened to our concerns about renting versus buying, and put us totally at ease knowing he was local and had our best interest in mind from start to finish. We have no hesitation in recommending Ben, a true Homes for Heroes champion, eager to help and support how and when we needed him!”
“Danielle is awesome! She always makes my experience great. Although the banker who helped me today was given customer service incorrect information and I had to explain to her what the issue was from Danielle’s standpoint.This same banker said have a great day after the issue wasn’t resolved totally I told her I’ll try she then says try hard like who says that when someone seems frustrated about the issue already. The problem wasn’t resolved until Danielle took the issue into her own hands by going above and beyond for me. Also the issue was no fault of my own today the ATM was out of currency.”
“To be honest, I have had challenges with First Merchants Bank through the transition from AASB (which we adored and still miss) to Level One to First Merchants - But, I will say the key people on site at the Maple Rd location of First Merchants in Ann Arbor are in a league of their own - exceptionally kind, competent and knowledgeable - Including, but not limited to Walker, Kristin (sp?), Ray and Michelle - They have all worked hard to resolve any issues that have come up for our personal and business banking accounts and very grateful to have them as a resource!! I make a bee line for this location every time! Ranking is for their service!”
“I LOVE YOUR BANK YOU DO PEOPLE GOOD AND YOUR SO KIND AND CEARING THAT IS WHAT I LOVE YOUR BANK AND COURTEOUS THANKS FOR BEING A GOOD BANK !!! AND MAY ALL THE STAFF HAVE A BLEST NEW 2021”
“Very polite; usually no lines. I just don’t like it when the tellers ask me what I’m doing this weekend. Or when I ask for a roll of quarters, they say, “Laundry day?”. They are told to be personable, but this is over the line I feel.”
“Amazing service every time! The team is so kind and helpful, and they make banking easy and stress-free. Proud to support a local bank that truly cares about its customers ❤”
9AM - 6PM
5490 Jackson Rd, Ann Arbor
Banks
“Awesome customer service as always, Selena and Zadi, (I think I’m mis-spelling Zadi’s name), were both great — very friendly. I was in and out of there quick too. Ignore the 1-star review by Zachary Burlett below. Guy is most likely one of those entitled male Karens we have the joy of being around in society. Anyways, kudos to this branch of PNC, you guys rock!”
“As a first time homebuyer, I can't recommend Troy, Gary, and Jon enough. They were able to get us to closing quickly while answering all of our questions in a timely manner.
Skip the major mortgage companies/credit unions and use First Merchants. The service you get will make a world of difference for closing on time.”
9AM - 2PM 2:30 - 5PM
2101 Bonisteel Blvd, Ann Arbor
Banks
“I had stopped at the Pierpont location to check on an auto loan. Becki not only helped me that day but called to let me know that the rate would be changing soon. What wonderful, above and beyond service. She always goes out of her way to make sure everyone gets personal attention and is well served. Thank you Becki.”
Closed
4141 Jackson Rd, Ann Arbor
Banks
“Lisa Kania is the absolute epitome of the word ‘professional’. She is fully present in 1:1 meetings, highly skilled, and has a deep working knowledge about her area of expertise. Beyond that she is friendly and welcoming. I have worked with her on many occasions and have learned to respect both her judgements and counsel. She is always a valued resource for me at MECU.”
“Meghan helped me setup and move my business accounts to DFCU. She was very patient and helpful in getting everything moved over. She has helped me in the past with personal accounts and auto loans. She is great to work with and would highly recommend!”
9AM - 5:30PM
2621 Carpenter Rd, Ann Arbor
Banks
“My experience here was wonderful! Tenaya Robinson was incredibly helpful, clear, and kind throughout the entire process and answered all of my questions! She helped relieve me of a lot of anxiety and confusion regarding my particular situation and for that, I’m so so grateful!”
“I’ve been a member of U of M Credit Union for many years. Their branch customer service, online/phone support have always been superior to other major financial institutions. Kyle Phillips and rest of the team at the Burton, MI location work quickly and demonstrate expertise within the financial industry.
Thanks for your help Kyle!”
“This isn't the most convenient location if you're driving but great for walking. The management and staff are so nice! Always very helpful when I have called in with a question. I think they're really amping up their customer service because the branch manager is always friendly and chatty, plus they all say goodbye when you leave. All and all a pretty solid banking experience.”
“Everyone is always so nice and helpful. Quick service and great banking options. Love how easy/quickly I can get other currency's, there is a $10 fee (which seems fair) and the cash will come in two days! Also I'm a huge fan of Sonic Lunch, the free concert series that BoAA puts on every summer - so huge props to them!”
“Great service at the Lake Trust Credit Union on Packard in Ann Arbor. Friendly knowledgeable staff. I appreciate your assistance! Thank you to Nichole and Payton!”
9AM - 6PM
2992 S Main St, Ann Arbor
Banks
“I don’t bank here personally, but my job does so I’m here multiple times a week. I absolutely love my ladies at the bank!! (& Mark). Always the highlight of my work day!”
“Joe Heinen, Assistant Branch Manager at the Bank of Ann Arbor’s W. Ellsworth Rd branch, consistently delivers exceptional service. His warmth, professionalism, and genuine care for customers make every interaction pleasant and stress-free. Joe takes the time to listen, explains things clearly, and goes above and beyond to ensure customers feel valued and confident. He’s a true asset to the branch and the Bank of Ann Arbor.”
“The DFCU Briarwood Branch consistently provides exceptional service. The entire team is friendly and helpful, but I especially want to highlight Vice President Hannah Lohry. Hannah is a true professional—patient, knowledgeable, and genuinely invested in her clients. She goes above and beyond to ensure every issue is resolved effectively.”
2:30 - 5:30PM 9AM - 2PM
1121 S University Ave, Ann Arbor
Banks
9AM - 6PM
2901 Plymouth Rd, Ann Arbor
Banks
“i work at the shell gas station down the road from this bank we bank with them so i come to this bank all the time since the start i have never had any trouble with them very friendly service everyone always has a smile on their face always a smooth transaction always greeted at the door no hassle no headache would highly recommend this specific bank”
“I moved everything I held with Merrill Lynch to Schwab 3 years ago. Lost a few easily replaced services (like a Visa card) and stopped paying huge fees for similar usage. I'm very satisfied. Wish I'd moved 20 years ago. All the $ spent on ML fees would have grown and done me a lot more good.”
9AM - 6PM
210 W Huron St, Ann Arbor
Banks
“The team working here is amazing and down to earth. They work hard, are very friendly and always take care of me well. They deserve 10 out of 5 in my book. Also, if you do your due diligence and compare banking products from multiple banks, you will see Flagstar Bank has the most competitive products available out there. It's a No Brainer Choice, especially when combined with amazing and trustworthy customer service and support.”
“Review:
I would like to express my deepest appreciation for Ms. Shiveti Khanna, the Financial Center Manager. She is truly the best — always professional, knowledgeable, and exceptionally helpful. Every time I visit the branch, she goes above and beyond to assist me with care and expertise. Her experience and kindness make every interaction smooth and pleasant. I’m very grateful for her outstanding service and dedication. She is a true asset to the bank!”
9AM - 5PM
3848 S State Rd, Ann Arbor
Banks
“Very professional staff, all covid conscious. Which is wonderful with everyone being so sick at the moment. Also several helpful insights to grow and maintain a healthy credit score. Definitely recommend this location over others.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“I recently changed banks to First Merchants! I've never had a bank go above and beyond like they do! Especially the branch on Williams Road in downtown Ann Arbor!! They take the time to sit down with you and work so hard on whatever you may need! Most importantly, they're always there to listen if you may be just having a tough day! Whatever it is, their genuine care is something I've never experienced at any other bank! I have such deep gratitude for Haylee, Christine, and Janice! They are really are there for their customers, and I cannot thank them enough! ??”