Dear Golden is a unique store in Ann Arbor, filling a lack in the local shopping scene with a wonderful and lovely collection. The beautiful store is clean and aesthetically pleasing, full of well-made items for the body and home. It offers a wonderful selection of unique, special, and unfussy clothing, with a collection that has broadened over the years to include more modern stuff. It is a favorite place to pick up gifts, and many shop there for special occasions, assured of finding unique pieces. Customer experiences vary. Many love the shop, finding the staff to be nothing but kind and the Instagram material wonderful. Purchases, like vintage necklaces, are often described as excellent quality, sent quickly and packed safely. However, some have had multiple disappointing experiences with products breaking shortly after purchase or items not being true to photos. Feedback on service is mixed; while often friendly, some encounters feel unwelcoming, strange, and uncomfortable, leaving customers not feeling relaxed or welcomed. Some find the customer service lackluster and desire more transparency regarding sourcing.
