FedEx Ship Center is known for friendly and helpful staff who provide good customer service. The front desk attendant is praised for going above and beyond, such as calling back customers and assisting with package pickups. Employees are also helpful with services like printing, faxing, and confirming postal codes. However, experiences with delivery can vary; one customer noted a driver did not scan a package, causing inconvenience and extra trips to the store. Overall, the staff’s friendliness and helpfulness are appreciated, though delivery issues can impact the overall experience.
The front desk attendant was wonderful! She even called me back (I when my package returned from being out on the route (I needed to pick my package up after I missed it at my house). Above and beyond customer service!
July 2024
Went the extra mile to confirm a postal code in Great Britain. Very helpful. Staff very friendly. A positive experience.
March 2024
Great location, that's why I go out of my way to do business there.
