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November 2023 by Bob Forgacs
Worse customer service I ever experienced. Stuckup snobes. I guess I wasn't good enough for them to speak to me.
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October 2023 by Connie Husak
My daughter and I drove 45 minutes to the store on the door was a sign that said appointment needed so we decided to browse, we watched a young women help a couple and the other help a gentleman when the first women was done we had a quick question about a color and was told I’m not a sales person and you need an appointment when she knew we watched her help someone else, we also witnessed them gathering in their back room and ignoring the customers. I’m pretty sure their attitude contributes to the lack of employees, we will not spend a penny on that store!!
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September 2023 by William ..
We used this establishment to purchase a sink and faucet for our kitchen remodel. The showroom experience was pleasant and informative and the product delivery was correct and on time. An enjoyable experience.
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April 2023 by Lori Roome
It's nearly impossible to get an appt here since they're so busy, but the do have really nice stuff. One salesperson rook pity on me since I knew exactly what I wanted and made an order for me between her clients. Communication was great, delivery was great. I'll go back again
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April 2023 by Sherry Stebbins
Gina had fabulous suggestions for items needed to remodel our three bathrooms and laundry room. She knew parts that were needed for our contractor, that we would never have known. She pulled everything together. What a relief! Thanks Gina!
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April 2023 by John Ainslie
Great selection, My customer was a little overwhelmed but was definitely able to find the style and products for our master bathroom project.
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March 2023 by Joe Hood
If you don’t have an appointment, they completely ignore you. Nice selection on display.
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March 2023 by Craig
Walked out after receiving no assistance on shower/tub faucet, vanity and more for our project. Guess we are off to the big-box stores down the street. Seems consistent with other reviews
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February 2023 by Alan G.
Decade long customer, literally have spent tens of thousands with this local business. Had a model number for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away.Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price.I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.
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September 2022 by Francesca Medoro
I was really excited to come in here but when I walked in absolutely no one said a single word to my husband and I, not sure if it’s because we are young and they didn’t think we would want to buy anything? But I felt very unwelcome, we were in the store for 30 minutes and no one at all said hi no one at all said can I help you NOTHING!!! I was shocked, I even walked closer to a woman working at her desk because I loved the light fixture above her desk and her and the woman she was talking to just looked at me and continued talking.
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July 2022 by Jim Zemina
We truly enjoyed the assistance that Amber had taken with us. The attention to detail was outstanding. When we need Bath, Kitchen or Lighting accessories we will reaching out to Amber!
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February 2022 by Karen Kelley
They sell lovely lighting fixtures, ultra modern and unusual kitchen and bath products. Their staff are very helpful.
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April 2021 by Phil Bustos
If you're looking for high quality plumbing fixtures and more, you need to experience Ferguson.
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February 2021 by Richard Wade
What a class act... all the professionals know the newest and greatest designs. If your looking for lots of amazing displays from all the leading manufacturers. This is your number 1# Kitchen and bathroom designer showroom in over a 100 mile radius.
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October 2020 by Tom Miles
Our entire experience with Ferguson, from start to finish, was outstanding. Our sales rep, Sue Daniels was professional, knew her products and kept us informed every step of the way. She is wonderful to work with and was spot on with our delivery and installation.The service crew, led by Ron, was stellar. They were on time and took great care with the installation. It was not a simple 'swap out' and they did a tremendous job with our custom, faux finished panels. I have NEVER been as pleased with a company or service as I am with Ferguson! In a C- world this company and the people I had the pleasure of working with deserve an A+!I will always use and would recommend Ferguson to anyone looking for appliances.
