Grainger Industrial Supply offers a wide selection of industrial products and is known for its great customer service. Many customers appreciate the in-store experience, especially when picking up online orders. The staff is helpful in finding the right equipment. However, some customers have reported issues with quality control, receiving incorrect or damaged items, which has caused dissatisfaction. While returns are generally easy, there have been frustrations over shipping fees for replacements. Overall, Grainger is recognized for its diverse inventory and friendly service, making it a valuable resource for industrial supplies.
Dennis R. Was a great rep very easy to talk to help problem solving skill amazing to meet
March 2024
Purnell was so helpful, he went far and above helping me.
April 2023
Didn't know this place existed but sure glad I found it! Probably the only place locally that carries Kroil/Aerokroil. Great selection of items, great service, A+
