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“I can't say enough good things about my experience at this T-Mobile. I came in to switch from Verizon and was expecting a headache and a long process. Nicholas assisted me and was great! Incredibly knowledgeable and down to earth, made my experience great! I would definitely recommend this store and Nicholas, great customer service!”
“The store manager Ian has been incredibly helpful and professional both times I've been in the store; Mimi was very professional as well and when she needed the manager to solve an issue I had with a purchase return and an online representative who told me one thing, but I was billed differently, Ian was able to quickly resolve things for me beyond my satisfaction. It changed my outlook immediately. Great job folks!”
“I ordered an upgraded wireless internet gateway via the app and didn't get any guidance on returning the old one. Called customer service and they said to drop it at this location. Turns out that's not exactly the protocol.
KaRon was excellent to work with. Sorted out the return of the old internet device. While we were on with central customer service sorting that out, he saw that he could get me a new iPhone, lower my monthly bill by a little, and save me money on Netflix/HBO.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“My 2 girls and I came in the store late tonight hoping to get 2 of the pink T-Mobile blankets. Unfortunately, they just ran out. We hopped in our car and started driving away when T-Mobile employee MIKE ran out of the store and gave us 2 blankets. What an incredible act of kindness. He made my 2 girls day! T-Mobile, this man deserves a raise, he went above and beyond to bless my girls. Thank you so much!”