Verizon's Ann Arbor store offers exceptional customer service and support for all mobile, 5G home internet, and business needs. Customers consistently praise the staff for their willingness to go above and beyond to resolve issues. Recent reviews highlight the dedication of team members, such as Travis, who efficiently assisted with returns, and Ivy, who took the time to address concerns and explain billing clearly. Logan has been recognized for quickly fixing multiple long-standing issues, showcasing the store's commitment to helping customers effectively. This location is recommended for anyone looking for a positive experience in a phone store, as the staff genuinely aims to assist with tech problems and ensure customers get the best value for their plans. Additionally, customers can conveniently shop online, schedule appointments, and utilize various order pick-up options.
Great customer service by Cecil and Kaitlyn. Patient, kind, good personalities. Very knowledgeable and they do what they can ti make sure you leave happy. Thank you for all you guys do.
March 2026
They’ve been the best help, went to a different store that wasn’t corporate and it was a mess. Logan helped me I’ve been in and out a couple times they’re helped every time
March 2026
I got my phone cases here and am satisfied. They were able to fill the orders.
