Jack's Hardware is a cherished, family-owned hardware store located in the heart of Ann Arbor. With over thirty years of experience, it offers a wide selection of quality tools, building materials, garden essentials, and home improvement products. Customers appreciate the friendly and knowledgeable staff, who are always eager to help find exactly what is needed for any project, whether big or small. Reviewers highlight the store's outstanding service, noting that the staff provides excellent advice and encourages customers to tackle repairs themselves. Many have found that Jack's carries hard-to-find items that are often unavailable at larger chain stores, such as individual screws, unique fittings, and repair parts. The personal attention and expertise of staff members, like Charlie and Shaman, have earned praise from visitors, who feel valued and well cared for during their shopping experience. Overall, Jack's Hardware is celebrated for its commitment to community service, exceptional product variety, and the personalized support that makes every visit enjoyable. Whether searching for basic supplies or specialized tools, customers leave satisfied, knowing they have found a reliable hardware haven that truly understands their needs.
Guys working there were so nice and helpful. Made me a copy of a key super quick and for one tenth the price those key machines were asking for. Great service. Would recommend!
March 2024
Not many places like this anymore. Choked full of supplies, and I always find tools that are not at big kahuna stores.
November 2023
Charlie was very helpful in helping me find everything! I came in looking for lights and he helped me find the right ones as well as explaining the best types to me. I will be coming back!
