Kroger Pharmacy in Ann Arbor is staffed with professionals dedicated to helping customers lead a healthier life. They offer vaccinations, medicine, and more. The pharmacists do more than prepare prescriptions; they offer advice, perform clinical services, and administer many vaccines. Convenient online tools make it easy to manage prescriptions, and a drive-through pickup window is available. Many customers report excellent service over many years, praising good customer service, communication, speed, and accuracy. The staff receives compliments for being great and amazing, always having prescriptions ready on time and creating a positive experience. However, some frustrations exist. One customer reported a significant issue where a post-surgery prescription was canceled without consultation and an emergent prescription was not prioritized. Other feedback mentions the broader store, citing frequent out-of-stock produce and very long lines due to limited checkout options, hoping for more staff and better selection in the future.
I am very pleased with my experience at Westgate Kroger Pharmacy. I have alway’s found the pharmacist’s and their assistant’s to be very professional, friendly, knowledgeable, patient, and my prescriptions are alway’s filled promptly! Great customer service!!
February 2026
Friendly staff, convenient in store and drive through pickup, great prescription managemenr tools on the Kroger app
May 2025
I have been using Kroger Pharmacy for many years and I am very happy with their excellent service. They are good at customer service, communication, speed of service and accuracy. They also offer a drive through pickup window.
