Lowe's Home Improvement is a go-to destination for all home improvement needs in Ann Arbor, MI. Customers can find gardening supplies, appliances, paint colors, and patio furniture. While the selection of products is noted to be better online, some customers have found challenges in locating items in-store, particularly in the electrical section and with induction cooktops. Many reviews highlight a need for more employees to assist customers, as some have experienced difficulty getting help with loading materials like dirt and mulch. However, positive experiences shine through with employees like Nathan, who received praise for his exceptional customer service in the flooring department. Other staff members, such as Autumn and Sarah, have also been recognized for their competence and pleasant demeanor. Overall, there is a noticeable improvement in customer service, making many customers feel more inclined to shop at Lowe's. The commitment of the staff to assist and care for customers contributes to a positive shopping experience at this location.
Good place to buy supplies and materials for your projects.
October 2024
I have a unique Samsung refrigerator and was looking to see if they had a new model in the same style.
June 2024
This morning, I had a return and was also shopping. Your entire team was very helpful … particularly the young man at the “RETURNS” register. Thank you. I like this LOWES location.
