Mattress Firm Cranbrook Village is dedicated to helping customers achieve their best sleep every night. The store features a team of trained Sleep Experts® who have completed over 200 hours of training to provide tailored solutions, including mattresses, bedding, and essential accessories. Customers appreciate the wide selection of America’s best brands, such as Sealy®, Tempur-Pedic®, and Serta®, all offered at low prices along with the Love Your Mattress Guarantee®. The staff, including team members like Elyse and Dylan, are noted for their exceptional customer service. Reviews highlight their attentiveness, patience, and commitment to ensuring a positive shopping experience. Customers feel valued and well-supported, whether they are browsing or making a final decision. The delivery service is also praised, with some customers noting the effort made to deliver items to higher floors. Overall, Mattress Firm Cranbrook Village is highly recommended for its knowledgeable staff, quality products, and a pleasant shopping atmosphere, making it the go-to destination for anyone in the Ann Arbor/Southeast Michigan area in need of a new mattress.
I had the greatest experience with Elise and I would recommend going to the store 100%❤️
December 2025
The store has a variety of pillows. Elyse was very helpful in showing the pillow which was perfect. I will definitely purchase other products at this store.
November 2025
Kyle was amazing! He was so patient with my 102 year old mother in selecting an adjustable bed frame and mattress. We shopped three places and settled on Mattress Firm. The price was definitely competitive. A+ service!!!! We would definitely shop there again!
