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September 2025 by Zac Roberts
I use this post office 2-3x a week, shipping thousands of items a month. The staff is always AMAZING. I am greeted by name with a smile each time I walk in. They always help me with my questions & are always very respectful. Sometimes they even go out of their way to help me just because they are that nice and will to help! Personally I have experience with lots of USPS offices and these guys are top tier!
To those of you complaining in the comments you should do some reading on what you are going in for before you go in. No some kind of information about what you need. Make an appointment for things that need appointments made. You literally have all the knowledge you could possibly need in your hands to find out the appropriate information for your specific case. Don't be rude, be patient, wait your turn & cut these guys some slack because they work extremely hard for this community. Do better people!
10/10 staff experience for me!
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August 2025 by Pedro Esteva
The lady in the front is sooo helpful
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August 2025 by Shujath Khan
Shoutout to Tiffanie, she helped us with our babies' Passport application and everything went smoothly. We were done in 10-15 minutes.
Just book appointment online or via phone and be there on time with required documents. For infants and small children its better to get the passport picture ready before coming to the appointment (take one at home and then print or get it from cvs/walgreens or other place.).
Hope these tips are helpful for others and once again thanks Tiffanie!
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August 2025 by Mike McDowell
I don't know why the reviews on this post office are so low it's actually one of the best hidden gems around as far as little post office is that you don't have to wait in a huge line in and stuff like that. The staff is always very friendly so even if you don't get what you want done successfully I'm sure most likely not the fault of the staff of this particular post office branch I think USPS has some bigger broader problems maybe with their internet system and stuff like that because you know I requested an address change but it was put in correctly by the people there it hasn't been enforced but the people there at that Branch entered it correctly I have a receipt for it so I know it was done but for whatever reason people on the other end and the place that I asked my mail to be forwarded from where I moved out of they simply just don't forward it they deliver it anyway so that kind of sucks but that's not green road branches fault. I love the people here that's all I can say about that.
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April 2025 by zachary zags
Very rude employee named Karin. There were 0 customers besides me. 2 workers, Karin and another nice young lady. Karin assumed my letter had a CD in it ( it was a visa gift card) she wouldnt ship my letter as is saying it wasn’t bendable because it was a CD…. Who uses CD’s in 2025!?! I then walked out and went back in to ask questions about how to ship and pricing. Karin not knowing I was turning around and coming back in to ask a question was trash talking me to the other employee when I walked in. She was than very rude and wouldn’t answer my questions (just stared at me) The other young lady stepped in and answered. I was nice the whole time to Karin so I’m not sure what her issue is. Upon leaving I told Karin I was going to call the post master and make them aware of her rude attitude. She told me her name was Karin and make sure to tell the post master it’s pronounced ka-Rin. Karin was RUDE AND NOT HELPFUL just a grouchy old HAG! Upon reading other reviews this place is known for rudeness a 1.8 star google rating. Maybe the post master doesn’t care.
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April 2025 by Cindy J
Completely racist clerk being extremely rude
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April 2025 by Changyeon Lee
Yesterday at 2:30pm, I get a call from USPS stating that they are cancelling my passport appointment at 3:30 due to staffing shortage. Thankfully, I was able to make an appointment at Washtenaw County Clerk's office the next day (today) to get the passport application submitted and we were in and out in 10 minutes. From going forward, I will rather drive out a little further and visit the county office instead of wasting my time with USPS.
Edited on 4/16/2025: Guess what? My son's passport came water damaged! Now, I have to return the passport and request replacement. Thanks, USPS!
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April 2025 by Osamu Spiteri
Staffed with just one person on a day before 4/15 (tax day). Crazy. 2 hour wait…
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March 2025 by Walaa Mahmoud
If you want the WORST experience possible at a USPS. This is the location! Very rude and unorganized. They canceled my passport appointment 2 times as I’m getting ready to go there. This place is a MESS.
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March 2025 by alicia zhou
The worst post office ever, they force you to buy their packages by rejecting you to ship with your own package. Also if you want to wait at least 1 hour, come here. Honestly, this place should just close down, and I hope it happens asap. Everytime I visit my comment just gets longer, if you want to meet the rudest people in AA, come to green road.
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February 2025 by Vee Woods
Every time I go in this location there is somebody with an attitude like they don’t feel like being bothered with questions related to their role. I needed help understanding required documents for a passport appointment and the way I was initially approached was very unprofessional. I made an appointment to come back but I’m thinking I’ll pass.
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January 2025 by Garatchten
I was not violated at this located, a huge step up from the other location that had a homeless woman outside who liked to creep people out on the inside.
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January 2025 by Ibrahim Hakim
Came here to drop off a package with a pre-paid label. Surprisingly I was the only customer at the post office. I asked the employee for a receipt and she raised her voice, got upset, and very aggressively insisted that I use the kiosk instead. She didn't seem to have considered the possibility that perhaps the label was not printed at the post office. After much back and forth she finally clicked a button and allowed me to print a receipt. Not sure why all the fuss over a task that merely took her an extra two seconds.
I now understand all of the 1 star reviews about horrible employees. This place is an absolute disgrace.
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January 2025 by Bella
Every time I come here they never want to help even with simple tasks like mailing a letter. I’ve stood at the counter for 15 minutes while they were open with an employee standing in the back looking at me but refusing to help. This has happened multiple times I’m not sure what the issue is with this location.
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September 2024 by Lisa Hoehn
FIX THE KIOSK. There’s only one, and it never works. Incredibly rude employees. Long lines with apathetic clerks who are often flat out wrong and a manager who uses her power for the sake of being powerful. And once, while I waited in line, a man yelled at me “my time is more important than yours” and no one said or did a thing.
