Walgreens is a place to refill prescriptions, shop for health and beauty products, and print photos. The pharmacy has specific hours throughout the week. Reviews note that the waiting area is very blah, bare bones, and depressing, and that things are processed slower than some would like. However, many customers report a positive experience. The service is described as easier and more affordable than alternatives like urgent care. Staff are noted for providing great customer service, with employees being very respectful and courteous even when super busy and understaffed. Customers mention that employees bent over backwards and went above and beyond to help, leaving them with a smile. The drink selection was noted as bare, but cashiers are described as super nice and genuinely kind.
When I'm in Ann Arbor I have to use this particular Walgreens, and I find the staff to be very helpful and I find the drive-thru line to go pretty quickly.
July 2026
Walgreen on Jackson near Maple Rd., Ann Arbor. Professional, attentive, caring staff. I feel like family there. Highly recommend them for vaccines. Ask for Ben for a pain free experience!
June 2026
Samantha was super helpful! Definitely my new favorite location
