Costco Pharmacy is known for its affordable prescription drugs and over-the-counter products, often at lower prices than other pharmacies. However, customers have reported issues with self-checkout experiences, highlighting rude employees who can detract from the shopping experience. Many shoppers prefer using the traditional cashier lanes, where staff are noted for their friendliness and helpfulness. The pharmacy is praised for its commitment to customer service, particularly in urgent situations, with employees who are understanding and responsive to patients in need. The overall store environment is busy, typical of Costco, but it remains a favorite shopping destination for many due to its quality products and competitive prices. While the pharmacy's hours can be inconsistent, dedicated staff often work diligently to assist customers, even during busy times. Many appreciate Costco's return policy and the variety of products available, making it a go-to for everything from groceries to home security systems. Despite some challenges, the positive interactions with employees and the store's reputation for value keep customers returning to this location.
The parking is great, easy to find a spot. If for whatever reason the other Costcos in metro detroit can't fill your script, go here, they have better, more consistent service. There is more room for people, and the pharmacy lines are shorter. I go out of my way to go here.
August 2024
They are friendly and courteous and always seem to be helping. I wish they had a little bit longer hours or we're open on Sunday since I have a hard time getting there during the week. Other than that they're great prices are good and they take good care of the customer.
May 2023
What can I say, they even beat the insurance prices.
