Costco Tire Service Center receives mixed reviews, but many customers appreciate their quick and friendly service. Several reviewers mention that the staff is helpful, knowledgeable, and professional. For example, customers with flat tires or needing tire replacements find the team efficient and capable, often completing services in about an hour if they have an appointment. Some customers are very satisfied with the overall experience and plan to continue using their services, praising the staff for their helpfulness and positive attitude. However, there are some concerns raised by customers. One reviewer was unhappy that their tires were overfilled, with one tire reaching 51 pounds when the maximum is 50 psi, making driving uncomfortable and potentially harmful for the car. This customer also pointed out issues with mismatched caps being put on their tires and missing caps, which required a return trip to fix. They expressed frustration about the inconvenience caused by these errors. Additionally, experiences with the self checkout process have been negative, with some customers describing staff as rude and unhelpful, especially when dealing with errors or handling multiple items. One customer shared that staff harassment and poor treatment led them to avoid self checkout altogether. Despite these issues, many customers highlight that the location is well-stocked, and the team is ready to help in urgent situations, like roadside flat tire repairs. Overall, Costco Tire Service Center is seen as a place with friendly staff and efficient service, though some concerns about overfilling tires and customer service at self checkout remain.
9:30 AM appointment. Told it would be about an hour. Mission complete in 38 minutes. #Winning
September 2024
Polite and informative staff. Not thrilled with costco policies.
August 2024
Really happy with their team there! Yesterday I blew out two of my tires and the appointment process was easy but these guys took care of my jeep and the tires I needed. Service was good, friendly, had recommendations and fast service. Thank you!
