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“This is not a dollar store, it's a discount store like dollar general. There's lots to see and some great deals. Hats and gloves.
A nice craft supply area. Everything plastic for the kitchen. A gift section and so much more. If you've never been there and you like to shop and find a great price make sure you have some time to spend.”
“This is a place if you looking for that odd thing is very inexpensive this is the place you ought to go and bring your kids so they can find a du dad that they need to have a do”
“Monica T. and Nicole H. at this Dollar Tree location were absolutely amazing and went above and beyond to help me. I was in a huge rush, and they were both so kind, patient, and incredibly helpful the entire time. They were very knowledgeable about all of the Dollar Tree products and quickly helped me find everything I needed without making me feel stressed or rushed.
Their customer service truly stood out. Both Monica and Nicole were friendly, professional, and genuinely cared about helping me have a good experience. It’s not often you come across employees who are not only efficient, but also so warm and attentive. They made what could have been a very stressful shopping trip so much easier, and I really appreciated their help.
Dollar Tree is lucky to have employees like Monica T. and Nicole H. They provided outstanding service, and I hope they get the recognition they deserve.”
“I've been to several DT stores in my area and this is the largest, cleanest, most organized and well supplied I've been in - it took a couple visits to learn the layout, where the household items I normally purchase, browse the larger food section, and the new items I've never seen in the other DT stores, and price check the items that have increased - staff is courteous and very willing to be of assistance when needed - it's an adventure and as it's still within my 'area of travel' believe it will become my favorite store for finding everything I need in one place ?”
“This location has many items to choice from the freezer section. Plenty of parking spcae. The store is clean with friendly employees and fast service at checkout. Overall my favorite dollar tree store to shop at.”
“Much improved since the month prior. Items are stocked and they were unboxing more at the time. Surprising to see some new things like a ratcheting screwdriver for $3 that can be found at other retail stores for 4x the cost. Some items are $1.50 now, however, this also reflects quantity and size of the products and still a good value.”
“Clean, neat and tidy but they don’t have good product/stock as if you were to go to family general. Service was friendly. They still charge the same amount for less product sadly.”
“This is my favorite store ever! I know all the employees as I would my family lol. Yes I live super close to here. Everyone is always so happy to see me when I come in. I love the employees, they’re family to me”
“I.vistited this store , was amazing condition, and clean, well stocked , not sure if Mark Hall is still.the Reginal Mgr but know this is an amazing location, nice staff ,
Face , and cleaned , condition sir ..
Thank.you I wish the District mgr would buy pizza for the store team ?, let me know?”
“Just wanted to give a shout out to Monica and Octavia. They went above and beyond helping me out today and Dollar General should recognize their outstanding customer service.”
“It's not $1 anymore but there are a lot more options. Some things are great to buy here, such as party supplies, some food, pens, paper, soap,and my kids always find a toy they want ( they don't always get it). Some items break easily or don't work well. Batteries are horrible. Skin products, you get what you pay for. They are usually fast but sometimes there's a line.”
“The story is very clean the aisles were organized they even had an amazing Clarence rack. You can definitely see the hard work they have been doing to get the story rearranged and organized every time I go the people at the register are always so nice..”
“Update: Thank you to the kind managers who helped me resolve this issue today, they understand customer service is important and helped me immediately.2/5 I go here everyday I'm a regular and today I got attitude for no reason by cashier Tanya, who im always kind to. Unacceptable I may need to stop coming in. Customer service is very important. I was also rushed out of the store while it was completely empty. I will be contacting manager tim and if this isnt resolved corporate.”
“Was really impressed by the clean and neat store. The cashier Tasha was extremely helpful and polite. The store manager Willie was excellent! Thanks for making pontiac great.”
“Bright New Superstore! Immaculate new location with plenty of regular-line $1.25 items, and a full line of "Plus" items up to $5. All "plus" items are clearly marked. Expanded grocery section with many canned goods (try the Pampa mushrooms), many shelf-stable groceries (including milk), and a small selection of baked goods. (Elie's bagels are great, as is the Gold Medal wheat bread; both $1.25/pkg.) Also a 12-door cooler section of refrigerated and frozen foods. Many name brands in the frozen section: think Red Baron and Tony's Pizza, Breyer's ice cream (all 3 are Plus items), and frozen Tina's Big Burritos for $1.25. Orange juice in the cooler is surprisingly good: tasty, not dilute or bitter; only $1.25/ 20 oz.Happy grocery shopping!”
“The people in these reviews are crazy, I've been going to this FD for awhile and it's always been good. Clean, well stocked, and the employees are always very nice and helpful. Maybe not jumping to help you with a massive smile and tons of enthusiasm but who is nowadays? It's unrealistic to expect them to be overly happy and energetic all the time. They are decently good at their jobs and friendly/helpful which is what matters. This is a very good family dollar.”
“Friendly people work there, they are always available to help you and the line to check out is usually short.Store is clean, product is stocked and pulled to the front so, it looks full. I like coming here to get a few things. Personally I don't buy most of my groceries here because most of it is more expensive than other actual grocery stores”
“This particular one is the Walton At Pontiac! The service is excellent and there is a Latin boy who serves... WONDERFUL! He is super nice, very attentive, very kind! I like going there!”
“Great Customer Service from the cashier working around 3 or 4pm on Tuesday 9/16.
Thank you so much, please keep being your kind and friendly self ❤️?”
“Easy to grab items. Clean & the manager, Nicole is very helpful & has a great personality. We love to joke around with her from the moment we walk in. Nicole goes out of her way to help everyone she can. Best employee they have. 🩵”
“Most improved award goes to this store. Thanks to more attentive management, there are no longer boxes of merchandise stacked in the aisles and the shelves are clean with merchandise better organized. Only two negatives for this location: 1) Store hours reduced due to lack of employees 2) roof leaks.”
“I went for a bookcase and got exactly what I were looking for after searching the web the price there was much more reasonable $20 at family dollar and $34 at Walmart”
“This is one of the bigger dollar trees that have a wider selection of products which I like. Many of my local dollar trees tend to be out of stock in most things. I wish price labeling was more clear in this location since now items can be 1.25, 1.50 and so on, but there's only so much employees can do on that front.”
“Tasha is a wonderful person. She is always smiling and greets her customers in a nice way. She is a very hard worker. I always see her moving and fixing and organizing things at this location. You need to give this girl a raise and praise. She is a keeper.”
“I have been shopping at this location for years and never have I seen it this organized and clean, all products facing forward and floors are clean outside and inside!! the staff is really friendly and knowledgeable. The new manager has stepped it up and it shows in his employees and in how the inside looks great!!”
“The manager at this store is the whole reason why I go there, he actually does a good job and he's not rude. Everybody there is nice unlike the horrible location on University drive and the one on Walton boulevard.. now those two stores should be avoided at all costs and are being ran by hoodrats. I live behind the Dollar general on University and I still choose to drive all the way to this one because it's that much better and you don't have to deal with any drug dealing and these people treating it like it's their own hangout instead of a workplace”
“The staff are all very friendly, the store is always clean and very well stocked. I am handicapped and the staff is always extremely helpful. I appreciate them and love shopping there. Thanks for all you professionalism and kindness”
“This dollar tree 🌴. Is under new management. What I been told they have cleaned up the store a lot. The employees are very friendly and helpful. It is not the same place it was months ago...”
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“Jhalil and Dianna are very knowledgeable and personable employees! They do the best with the inventory that they are given. Thank you so much for your kindness, assistance, and patience. It is greatly appreciated in the world that we are living in today. :)”