Alpha Medical Transit
TransportationHours:
474 Main St, Battle Creek MI 49014 Hours
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
About Alpha Medical Transit
Alpha Medical Transit is a non-emergency transportation company serving areas like Portage and Kalamazoo. The company works with health insurance providers and subcontractors, such as Modivcare, to provide timely rides to medical appointments. Many reviews highlight the professionalism and kindness of their drivers, with some drivers, like Cecil and others named Frank and Keith, being praised for their caring attitude, competence, and good conversation. Drivers often call the day before to confirm details and provide reassurance, helping to reduce stress for clients. The service typically involves multiple pick-ups and drop-offs, and drivers do not wait during appointments unless it's an out-of-town trip. Customers are advised to schedule appointments at least one hour in advance to avoid being late. While the drivers receive positive comments, some reviews mention that the company’s management could improve, especially regarding the trip information provided to drivers and clients. Overall, the service is appreciated for its helpfulness and professionalism, making transportation to medical appointments a smoother experience.
Most Recent Reviews
April 2026
I love this company wash the drivers are flexible and friendly and Ola’sa very nice man who goes above and beyond to ensure my ride gets me to very insistent Dr appts!! ❤️❤️
March 2024
They have a few really great drivers that keep vehicles up,and are very kind. Not the best management for a company in the medical industry. In need of upgrading trip information for drivers and clients.
January 2024
I am just so grateful for trips to my appointments.My first week this week my drivers were Frank and Keith complete gentlemen wise conversation just a great experience.Thank you.
More Comments(16)
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