Consumers Professional Credit Union is a local credit union based in Battle Creek, known for its professional customer service and friendly staff. The credit union offers great rates and a central, clean location. However, some customers have reported that not all tellers are equally knowledgeable or customer-friendly. Despite these minor issues, the credit union has consistently provided excellent service to its long-time members, even for those who no longer live in the area. Employees like Yvette are praised for going above and beyond to assist customers, making the overall experience smooth and easy. The credit union is highly recommended by satisfied members who have built their credit and made multiple purchases through the institution.
Great local credit union! Central location in Battle Creek and nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates!
April 2023
I have been going there since 2018 and have had wonderful service. Really nice people and great customers service.
February 2023
They don’t explain things well and aren’t very customer friendly. Not all the tellers are bad just certain one that isn’t very reliable with information and friendly.
