Kellogg Community Credit Union is a friendly and reliable financial institution that has been serving its members since 1941. It is member-owned and offers a range of services including savings, checking, vehicle loans, mortgage loans, credit cards, investment services, and insurance. The credit union is known for providing personal service, great rates, and membership advantages, making members feel at home. The credit union has multiple locations, with some being more convenient for quick visits. Members appreciate the efficient service at certain branches, though experiences can vary. For example, one member noted that a particular branch was easier to get in and out of compared to others, which are sometimes busier. Customers can also make payments over the phone, although some have encountered issues with this process and had to call different locations to complete transactions quickly. While the overall experience with the credit union is positive, some members have mentioned occasional concerns. For instance, one member experienced rude behavior from an employee at a specific branch, which affected their perception. Despite this, the majority of reviews highlight helpful staff and good service. Overall, Kellogg Community Credit Union is viewed as a trustworthy and member-focused institution offering good rates and comprehensive financial services.
Manager was not the nicest, kind of arrogant questioning where we got a check when the check was clearly from a local title company. And asking HOW we got the check. Made us feel like criminals dealing with our home sales and purchasing.
December 2025
Many issues at the bank. Usually we can get it straightened... but then the next month experience more issues. Inaccurate records.
December 2025
Shout out to Jennifer Cook! I met with her on two different occasions, and she was incredibly helpful in setting up my HSA and business account. She made everything simple, clear, and stress-free. Truly great service!
