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“Doug was amazing didn't have the phone in stock called other location in Marshall where Logan had the phone went there picked it up and he did my data transfer thanks guys”
“I took my phone into Boost Mobile because it was dropping calls. Quinton figured out the problem and updated my network. He was so kind and patient. Thank you Quinton.”
“This store n the people there are amazing. Go out their way to make sure u leave happy .celsea n her manager tina are the best definitely great customer service . Thank you so much for ur services i appreciate you”
“We went today and bought Samantha a new Samsung phone. The guy who was working today was named Reese and he was seriously the kindest most professional employee on the planet. Just talk to him for 5 minutes and you will see what im talking about. He was very smart and knew specs on all the phones we asked him about. He never made us feel rushed or like we were bothering him with our 100's of questions. He had us laughing so hard multiple times. It was honestly the best interaction we have had with an employee anywhere in a very long time. I truly hope whoever manages or runs Boost Mobile recognizes what a tremendous employee he is. Samantha and I were both considering going to Metro PCS, but after talking to Reese we decided that he is the type of person we want to come to when we have questions, or when we pay are bill, or when our phone breaks, or when we need an upgrade. He made the entire situation not feel like a stale business transaction, but just a few people talking and laughing who just happen to be buying a phone.
THANK YOU SO MUCH FOR YOUR TIME AND ALL THE LAUGHS REESE!!! ? ?
------RANDY and Samantha”
10AM - 7PM
700 Capital Ave SW, Battle Creek
Mobile Phones
“Cameron was excellent helping me today. He got my phone number on its own account and was polite and patient. I've always had excellent service from cricket, and this store in particular, which is why I've been with cricket for years now. I highly recommend going to this store and switching your services to cricket. Cameron will get you the best deal possible.”
11AM - 7PM
5285 Beckley Rd Ste 7, Battle Creek
Mobile Phones
“I wasn't thrilled with this wireless service because it dropped all the time whenever I left a populated area whatsoever. I did find the staff at this location to be friendly and helpful. It's not their fault the service isn't that great. I didn't enjoy the phone support for this company, but once again it's not the staffs fault.”
“Been there a few times, lady was helpful. Got everything set up (like transferring service to my old phone, I might head to you guys for an upgrade), they know what they got.”
“Kara was very helpful and patient when dealing with tech support. Helped me greatly while experiencing difficulties porting my number over from Verizon. Thanks Kara!”
10AM - 8PM
6233 B Dr N D, Battle Creek
Mobile Phones
“We had an amazing experience here yesterday. My daughter was headed back to college when her phone died. We walked right in and Sam took over. He went above and beyond to help is with the most affordable new plan and phone. He was warm and personable and really made the experience a positive one. Mike was also very friendly and helpful with questions and such. We left there and my husband and I both commented on what excellent customer service we got. We are grateful!”
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“Spencer and Ariana we absolutely wonderful! They fully explained everything to me so I could understand! They were completely understanding of my situation and were very helpful!! Highly recommend their service for AT&T”