-
April 2024 by Lucas Christenson
stay away from this bank. the local branch and the corporate customer service is terrible. They take no ownership of their mistakes and just shrug their shoulders when they screw you out of over $2000.
-
September 2023 by Charlene Fyda
Always greeted by name and a smile. Always having the right answers or getting them for me. Awesome!
-
September 2023 by Paula Phillips
Why would you start my transaction in the drive thru and then take a twenty minute phone call?? I was held captive while the brunette argued on the phone with someone!!! She could have easily said please hold and finished my transaction (a simple deposit). Where is Stephanie????? Without her the service here has suffered, hence why this is not our primary bank any longer!
-
July 2023 by Trevor Young
Never can reach by phone not enough workers
-
August 2019 by Sara berg
This is the best bank, people actually take the time to get to know you the manager Mark is great! Anytime I have an issue Stephanie always helps me she is fantastic and cares so much about her clients! I have my buisness and personal accounts through there i reccomend it 10x over!!
-
April 2019 by Matthew Knepp
Very unscrupulous institution. They have settled lawsuits for re sequencing debit card transactions to produce overdraft fees. Customer service is the worst.
-
November 2018 by Lana Ann
I drove from Pinconning to get cash to purchase a car. Pulled up to drive thru at 5:29 and was turned away. If closing at 5:30 I should still be serviced.
-
July 2017 by Jim P.
Great bank, however their drive through banking is slow as molasses in January, both in Michigan and Florida.
-
June 2017 by rosewood wilson
Very friendly.
-
March 2017 by M Mathie
Quick, efficient, friendly