Runners Athletic Company is dedicated to elevating the health and fitness of the community. The store provides high-quality gear and exceptional service for any active lifestyle, aiming to help every customer cross their own finish line. Reviews consistently highlight the great customer service, describing it as above and beyond. Staff members are noted for being super kind, welcoming, knowledgeable, and paying close attention to individual needs. They help find the perfect pair of shoes, performing assessments on posture and gait to ensure a correct fit for comfort and specific issues like heel pain. Customers report being very happy with their shoes, finding them comfortable, perfect, and worth the money. Many mention the shoes are the most comfortable they have ever bought, holding up great even after a month of wear and tear. The store also carries a variety of awesome things and other items, including highly recommended socks. The overall experience is described as amazing in every way, making customers feel ready to move and enjoy their activity. The positive, helpful service ensures customers highly recommend the store and plan to return.
Visited the Bay City location for the first time and had a wonderful experience. It’s my first time getting fitted for running shoes, and I am so glad I did. Amil worked with me to provide a perfect shoe for my upcoming training. I highly recommend going here!
May 2024
The staff was awesome! Got what I needed and acually had fun.
May 2022
Before coming in i was feeling a little nervous about the whole process but as soon as I stepped in the door Bill was super nice and welcoming, he helped me find the perfect pair of shoes to help with my heel pain for work. I would 100% recommend stopping in for shoes and his other variety of items
