Thelen Automotive Group is a family-owned dealership in the Great Lakes Bay Region that has been serving customers since 1977. They offer a diverse range of automotive brands, including Chrysler, Jeep, Dodge, RAM, Kia, Subaru, Mazda, Audi, Volkswagen, and Honda, as well as a large selection of used and certified pre-owned vehicles. Customers have praised the dealership's commitment to providing excellent service and care. One customer had an issue with a new Ram 2500 truck, but the dealership addressed the problem and reimbursed the customer for the gas they had to pay for. Another customer, Alex Counterman, was described as extremely helpful, knowledgeable, and informative, and the customer said they would be a return customer at Thelen Subaru. The sales staff at Thelen Automotive Group, such as Marty and Ruben Arntz, have been praised for their friendly and efficient service, making the car-buying process smooth and hassle-free. The service department, particularly Mike, has also been commended for going above and beyond to ensure customer satisfaction. Overall, Thelen Automotive Group is a highly regarded dealership that prioritizes customer service and satisfaction, offering a wide range of vehicles and a team of knowledgeable and helpful staff.
Andrew Risch was really informational and great to talk with! Thank you!
August 2026
Ken A. Is extremely helpful with my purchase. He answered all my questions and made sure all the information I needed was given to me.
July 2026
Excellent customer service for me. Bought a used vehicle & within 20 hours & 40 miles the a/c quit. They gave me ZERO hassle & asked me to bring in. Fixed it then & there. I do reccomend them.
