The Verizon store in Bay City provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an appointment online, or place orders for in-store pickup, free two-day shipping, or same-day delivery. Reviews highlight that the store's associates are good people who are extremely pleasant, helpful, professional, and polite. They are willing to help with questions and resolve issues, even spending significant time with customers after closing or handling complex situations like unresolved data plans. The staff are described as patient, wonderful, and fun, with great knowledge. Multiple reviews state this location is a great store that will take care of you, is worth the wait, and that the associates truly helped and cared without giving up until the situation was resolved.
Marc was so helpful w my iPhone which he was amazing ❤️❤️thank you Verizon on wilder your store is Exceptional.
March 2024
My whole bill got messed up at a different store and they helped me fix everything very quickly and efficiently. The only store I will go to from now on!!
October 2023
Had an issue with my brand new iPhone 15 Pro Max that the online agents messed up for me. They sat with me from 5:30PM to after close to help me resolve my issue. Good people.
