9AM - 7PM
212 N Euclid Ave, Bay City10AM - 8PM
4070 Wilder Rd, Bay City“Storm and Zac are always great. Every time I come in with questions, changes on my account or upgrading my equipment, they are always very helpful and super fun to work with. Thanks guys, I appreciate all your help.”
“Hello, I’m Allie! I work at this store :) I do my best to explain our policy and provide outstanding customer service, we have many return customers and are family friendly! However our return policy is, up to 7 days on a manufacture defective device only, we DO NOT offer refunds on any phone payments or activation fees, and have a restock fee of $50. Thank you ☺️”
11AM - 7PM
1901 S Euclid Ave Ste 1, Bay City“Superb customer service from Ryan, Darion, and Alyssa. Hubby has had a few set backs with the purchase of a new phone I bought him online. With the help from Darion on Sunday, and the help of Ryan today, my husband now has a working phone. Thank you so much guys. If anyone needs any phone help, or a phone purchase, DEFINITELY go to this T-Mobile site.”
“Zachary was very helpful yesterday when we visited. Looked for the best deal and option for us and took his time. He did not rush us through. I HIGHLY reccomend him.”
“Best location to secure your cellular needs in the tri-city range! They keep throwing awesome deals on phones, let alone the current tablet giveaway they’re promoting!”
10AM - 7PM
3505 Wilder Rd, Bay City“Had an issue with my brand new iPhone 15 Pro Max that the online agents messed up for me. They sat with me from 5:30PM to after close to help me resolve my issue. Good people.”
10AM - 8PM
3986 Wilder Rd, Bay City“I like T-Mobile even though it’s a bit slower than spectrum. I’m just trying to figure out why I suddenly live in the wrong place when I use Google or any shopping site. It’s annoying. I’m suddenly living in Detroit or even Dubai at times?? T-Mobile knows my address. Why do I have to keep changing my location?”
“Excellent customer service - issue that northern store created and could not resolve after 3 visits was resolved same day!!!! Further drive for me but the outstanding service and courtesy will make them my #1Verizon store of choice ?”