The Verizon store in Bay City provides mobile, 5G home internet, and business services. Customers can visit the store, schedule an appointment online, or place orders for in-store pickup, free two-day shipping, or same-day delivery. Reviews highlight that the store's associates are good people who are extremely pleasant, helpful, professional, and polite. They are willing to help with questions and resolve issues, even spending significant time with customers after closing or handling complex situations like unresolved data plans. The staff are described as patient, wonderful, and fun, with great knowledge. Multiple reviews state this location is a great store that will take care of you, is worth the wait, and that the associates truly helped and cared without giving up until the situation was resolved.
Marc was so helpful w my iPhone which he was amazing ❤️❤️thank you Verizon on wilder your store is Exceptional.
August 2026
Alishia was very helpful, she did her best to resolve all of my issues that the verizon store in Standish couldn't. She was very kind and immediately jumped into action to fix the issues. I will always choose this location over Standish and recommend this store over the one in Standish.
August 2026
Went in to get some help with my battery, stephen was very helpful!
