“First visit to Simple Computer Repairs for repair of my laptop. Although they were not able to fix the issue, they spend many hours looking for solutions for the complex problem which was essentially a design flaw. At the end of the day, I was not charged. The staff were very professional and communicated with me every step of the way. They definitely know their stuff. I will definitely use them again.”
“I went in to the BH store on 4/6 pretty sure I was going to switch carriers. After talking with Eddie for a great amount of time, I decided to stay with AT&T. He looked over my bill and helped change things to update my account. He was very knowledgeable, helpful and didn’t make me feel like any of my questions were stupid. He spent quite a bit of time helping me. Although AT&T is more expensive, for me and where I live and work, they have been reliable. Eddie is amazing!!!!”
“Worked with Sindia getting my phone service straightened out. She did an excellent job and never gave up when my other provider would not give up crucial information we needed, even though I could no longer receive that providers signal at my home. Thank you Sindia and Cricket for your excellent work in this resolution.”
“Thanks to Aaron for walking a luddite through a new SIM card install with some sort of security flag from Verizon. Aaron took the time to resolve the issue and clarify what happened.”