“I am very satisfied with the customer serbice that I received. I accidently texted the wrong number. The wait was less then 5 minutes. Excellent customer service. Thank you.”
“I visited this Verizon store this morning to have my new cell phone activated. Jajuan was my consultant and he was wonderful, very knowledgeable and super helpful. There was no wait at this location either. In the past, I've spent a lot of time waiting for help at the St. Joseph location. So do yourself a favor and visit this location for all of your Verizon needs.”
“First visit to Simple Computer Repairs for repair of my laptop. Although they were not able to fix the issue, they spend many hours looking for solutions for the complex problem which was essentially a design flaw. At the end of the day, I was not charged. The staff were very professional and communicated with me every step of the way. They definitely know their stuff. I will definitely use them again.”
“Worked with Sindia getting my phone service straightened out. She did an excellent job and never gave up when my other provider would not give up crucial information we needed, even though I could no longer receive that providers signal at my home. Thank you Sindia and Cricket for your excellent work in this resolution.”
“Kevin the store manager was amazing at helping us today setting up our mobile hotspots. We will definitely be back at this location for help with other devices. He was training 2 other guys that will work out great with him, their names are Shawn and Ellary. Great work guys on running a good store.”
“I had such a great experience working with Caitlin at Verizon! She was incredibly helpful, patient, and knowledgeable throughout the entire process of getting my new iPhone 17 Pro Max. She made everything easy to understand, answered all of my questions, and genuinely took the time to make sure I was getting what I needed.
It’s refreshing to have someone who actually cares about providing great customer service rather than just making a sale. Caitlin was friendly, professional, and made the whole experience enjoyable from start to finish.
If you’re looking for someone who will go above and beyond to help you, I highly recommend asking for Caitlin! Verizon is lucky to have her.”