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“I have only been in this state for 4 months. And yes the store has changed a whole lot since I first started going there. Friendly atmosphere, great prices and most of all very close from where I live and now I’m working there. ???”
“I love this store I go here alot as it is right around the corner, also friendly service! didn't have my baking pan tho so had to get that at the competitive store down the street”
8AM - 10PM
2502 Old, US-31, Niles
Dollar Stores
“This new store, north of Niles on the corner of Old Walton Road and Old U.S. 31, is right on the way to the golf course, which I visit daily (weather pending), making it the perfect place to pick up water and snacks for the course. The ladies working there have been courteous and pleasant and have put up admirably with my shopping "like a guy" techniques and accompanying endless chatter. I'll be a regular during golf weather. The store itself is clean and well-organized. All in all, an excellent shopping experience.”
“Since the uprise of the dollar general overtake, this is the dollar general i find myself SOL on products i came for such as white chocolate chips, sandwich bags with zippers, and my favorite shampoo. Those and many items not offered for sale. Not to mention, a lot of times they are understocked or sold out of common every day shopping list items. they do have a friendly service tho.”
“Great spot to grab a couple of things on your way. Not the biggest selection but more than enough to get by. Staff is stellar and even when it's busy, im never there too long. Wish the city would let them sell beer too, but thats not the store's fault. By far the store i shop at most here in niles. I couldn't be more pleased with my trips here, the interactions with staff or the products i've purchased here. 5 stars all around!”
“It has your everydayly needs in there, the problem is but everything's 35 cents more than at Walmart so if you're going to buy more than 5-10 things you're better off going to like Walmart”
“Always open when they say they are. Wide variety of items and always stocked. I live one mile away and have only found one random item that they didn’t have…. Otherwise I have always found what I went for and some items I wouldn’t expect them to have but they do! Staff always friendly and helpful”
“Great experience here... Filled my cart full of groceries and checked out, when I went to pay for the items, I realized I had forgotten my wallet... I told the cashier and put my cart behind the counter... I went home and returned to Dollar General and paid for my items... This clerk is to be commended! She figured out a way to keep the store running smoothly without having to run my items thru the check out a second time... I believe she was the first shift manager... Thank God for her consideration and concern for her customers! This incident happened today, 04-20-2021... And, she was able to do this, help customers, stock shelves and deal with a disgruntled employee all at the same time... Good job Dollar General on your choice of employees...”
8AM - 10PM
1202 S 11th St, Niles
Dollar Stores
“When will the Dollar tree is exactly the title they have multiple different things in there for men women and children and it's really good prices and the people that work there are very pleasant to talk to and I was able to help you any way they can if you're looking for some cheap fun go here”
“Terrence is a National Treasure!
Today, I walked into Dollar General expecting a quick errand and left feeling like I had just experienced the Disney World of discount shopping — all thanks to one man: Terrence.
From the moment I walked in, Terrence greeted me with a smile so bright it could have powered the entire store if the lights went out. His voice carried the perfect balance of enthusiasm and authority, like a game show host who’s also your best friend. Within seconds, I knew I was in the presence of customer service royalty.
I asked where the cleaning supplies were — Terrence didn’t just point. No, he personally escorted me to the aisle as if I were a VIP guest at a luxury resort, narrating the journey with product recommendations worthy of a professional TV commercial. At one point, I swear a heavenly beam of light shone down on him as he handed me the perfect bottle of glass cleaner.
When I reached the register, Terrence rang me up with speed and precision that would make a NASCAR pit crew jealous. He double-bagged my items without me even asking — a small gesture that made me feel truly understood as a human being. As I walked out, Terrence bid me farewell with such warmth, I half expected him to wave a white handkerchief and shout, “Safe travels, my friend!”
If the employee of the month award doesn’t go to Terrence, I demand they rename the entire Dollar General in his honor. I’ll be telling my grandchildren about this shopping trip.
Thank you, Terrence, for turning my mundane errand into a legendary memory.”
“The customer service I got this morning was so wonderful. Thank you to Stacy, the woman who filled balloons for me and also helped me out at the car when she saw me struggling with a baby in my arms and a handful of balloons. She helped me put my other bag in the trunk and then let me set down the baby in his seat while she held the balloons for me. Just wonderful customer service”
“Quick and easy from finding things quickly and never have waited more than five minutes to get checked out. To me and others aware of this means an older term "FIVE STAR SERVICE IN FIVE MINUTES OR LESS"”
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“The staff at Family Dollar are always so nice and go above and beyond. Everyone is friendly and makes you feel welcome. Great customer service every time! We are lucky to have them in our town!”