Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Big Rapids store. Customers can conveniently visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store is praised for its fantastic service, with knowledgeable and helpful staff like Elijah, Carter, JoLee, Allison, and Justice, who go above and beyond to assist customers. However, some customers have noted concerns about pricing and additional charges for services like data transfer. Overall, Verizon's Big Rapids location provides a smooth and professional experience for those seeking the latest mobile and connectivity solutions.
Chris was great! Helped me with every question and was straightforward with every answer. :)
September 2026
Phone now works!! No one has an answer as to what was wrong!!
September 2026
Charles was great. I had my granddaughter with me and he had her laughing then he gave her a pad of paper an ink pen that just made her day. Thank you Charles for a great experience today.!!
