Kay Outlet provides a superior shopping experience with a warm and welcoming atmosphere. The sales staff is consistently described as wonderful, awesome, and amazing. They are noted for being kind, helpful, very knowledgeable, and competent. Customers appreciate that the staff is attentive and personable, offering great service without being hovering salespeople. The team is empowered to assist each customer, helping them find perfect items like rings for anniversaries or wedding bands, and is honest in providing care like cleaning and polishing. Shoppers successfully find specific jewelry and receive helpful guidance on selections, leading them to highly recommend the store. The professional and warm approach ensures customers leave very satisfied with their purchases.
Since the location in Flint closed. I have to visit this location now for my ring and necklace. Soon as i walked in I liked the atmosphere. J greeted me soon as i entered and she remembered me from the Flint location. She is amazing, sweet and was very helpful.
May 2026
We came in looking to try on engagement rings. Jerry was incredibly helpful and kind and gave us really useful information.
April 2026
Zoe made me buy a 600 dollar watch and leave a good review... kidding shes a great salesman