The North Face Birch Run Premium Outlets is a popular shopping destination featuring a variety of stores, including The North Face, where visitors can find outdoor gear, apparel, and accessories. While the store offers a good selection of clothing and gear suitable for outdoor activities like hiking and snow sports, some customers feel the prices are high, especially considering the quality and discounts. The store is generally clean, but assistance from staff can be limited at times. Customers appreciate the outlet’s extensive store options, making it a good place to walk around and get in steps, with some stores offering great deals, especially on children's clothing. However, some shoppers find that prices at certain stores are comparable to regular retail prices, which can be disappointing. Overall, it is a fun spot for outdoor enthusiasts and families alike, with a variety of stores and a lively shopping atmosphere, making it a good day trip destination. Visitors often enjoy browsing for holiday gifts and outdoor gear, though expectations about discounts and pricing vary.
The employees were super nice and one sweet lady showed me a pair of boots I bought. But sadly have to return them, because they're not working out after all.
January 2025
Very friendly staff and very clean. Good selection.
August 2024
Good service a young girl at checkout was super friendly and kind and we don’t usually get friendly people often
