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March 2023 by David Lazarus
Horrible service, avoid at all costs for business/M&A loans. They dragged us along for months and backed out at the last minute without any legitimate reason.
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October 2022 by Lieutenant Page
Friendly and pleasant place
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June 2022 by Chris Lin
Bank of Ann Arbor is my bank of choice - preferred over Chase (which I still use for global/convenient ATMs).I keep most of my funds with Ann Arbor Bank because they know me, are familiar with my businesses; the branch managers provide me with an "old school" customer relationship - great professional yet friendly customer service!Technologically, BOAA - has a perfect blend of humans answering the phone instead of auto-robot phone (CHASE), with efficient ATM's, and a highly efficient / functional internet bank portal to manage my multiple accounts conveniently from home and/or the office.Lastly, go visit the Birmingham branch of BOAA on Woodward - spectacular architecture with a balanced value to wealth branding.Free Espresso too!!
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February 2022 by Shelby Bennett
Bank of Ann Arbor bought out my Credit Union and then sold my mortgage loan to free up some of it's capital to some random loan company out of state. They then messed up all the information surrounding my mortgage so my monthly payments increased by $500 and my escrow increased by 350%. Do not bank with Bank of Ann Arbor.
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May 2019 by James R. G.
Unfriendly staff! They all dress sloppily, even management. Tellers barely look or talk to you. Place reeks of unprofessionalism.
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May 2019 by Nathan Papa
Friendly people, great bank!
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May 2019 by David Smith
would not recommend.
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January 2019 by Molly O'Loughlin Ransom
Full service bank with trust, investment management and lending services.
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November 2017 by P.S. A
Personal service at a small Michigan bank.
