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November 2023 by Paige Spagna
Derick Thomas is awesome! I dropped one of my full service wash tickets somewhere in my car, and before I even got out of my car to start looking, Derick offered me a new voucher and told me it was on him! He made my day! I’m a long time customer and will continue coming to support kind hardworking people like Derick. He is definitely a huge asset to Jax.
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November 2023 by Daniel Johnson
I just visited the Birmingham location on Woodward and had an excellent experience. The best of the three Jax's I've used to date.
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October 2023 by Katherine Jacobs
Service here is amazing! Sadly they aren't doing detailing at this location for now, but Antoine E went above and beyond to give my wheels some extra TLC- and hilarious "Squirrel" made my day! So helpful, nice, hardworking, and pleasant that I went back to give a big tip, cuz I know I can always count on them to take good care of me! I appreciate you guys.Services: Wheel washing
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October 2023 by Kyra Kake
I just got a new car and somehow all the dirt on earth ended up hardcore stuck in my car’s underside. It looks super gross and didn’t come off in my carwash yesterday at a different Jax Kar Wash location. I’m currently at this Birmingham Jax location and asked them to please make sure this part is washed since it looks really bad and didn’t come off yesterday. The employees informed me that it didn’t come off because it is somehow stuck on the car. One employee, Tyler, asked me to step to the side after my wash and is currently, as I’m typing this out, power washing the underside of my car. This is stellar service and I’m so thankful he took initiative as this is a new car for me and I’m very upset it’s on my car. I can’t express how thankful I am and I think everyone at this location, Tyler specifically deserves recognition for this service. Everyone was incredibly kind and made sure everything I needed was done and I’m so happy that I joined the Jax membership. Thank you a million times over to everyone at this location and a big thank you to Tyler because I don’t have a power washer at home and I would be so upset driving around in a brand new car with a crusty dusty nasty looking underside.
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October 2023 by M
Will not return… did a lazy job vacuuming my car. When I asked them to vacuum up the visible crumbs still left was given an attitude. Skipped my entire third row as well.
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October 2023 by Wood W.
Since this wonderful car wash changed to Jax, the pricing increased significantly and the pressure upselling when you pull through is intolerable. Hate it.
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September 2023 by Mary Carey
I’m new in town and have purchased the unlimited deal after discussing options with Don ( I believe that was his name. Have been there three times in 6 weeks and it’s a great system. Antoine E was very helpful this last time. The team leader was also awesome- didn’t catch his name. I will be more cognizant of names next time!Service: Auto interior vacuuming
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September 2023 by Genny Cameron
I was at,troy Jax car wash.super professional, cleaned my car out beautifully.the young man,will did a amazing job.my car looked great,I will be back soon.very happy with results! Thankyou.
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September 2023 by Kate Whalen
Antoine E. went above and beyond with my interior on a spot I've struggled to get clean for a while, leaving my car spotless inside. Really happy with my visit yesterday!Services: Auto detailing
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August 2023 by infoearth
the auto detailing is probably the best operation anywhere. fast, perfect and wonderful, dedicated staff!Service: Auto detailing
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July 2023 by victor lyman
The car is always clean and when ever they install the new Cherry deodorizers my car smells so good. D. Thomas makes sure everything is correct.
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July 2023 by Matt Parker
Ricky S was top notch. He went above and beyond to make sure I was satisfied. Thanks Ricky I’ll be asking for you soon!
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July 2023 by Pete H
Superb exterior and interior cleaning at Jax, Birmingham, today (07/13/2023). Thorough attention to the interior, which needed much work, from D. Thomas (inspection).Services: Wheel washing
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July 2023 by Mike Hamblin
I love being a member of the unlimited club. The workers always do a great job cleaning my car inside and out, and Antoine E. always does a great job inspecting the work to make sure everything is just right.Service: Auto detailing
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June 2023 by David L.
T Hamilton and his crew did a great job cleaning the inside of my car.BBA 88