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“Absolutely THE BEST! Always friendly, helpful, I actually look forward to going there because they make my day better. They still understand customer service! Nice work! Thanks for all you do!”
“Outstanding Teamwork and Service!
Whenever I visit this UPS Store, I’m always impressed by how helpful, friendly, and caring the entire team is. The staff shows excellent teamwork—each person is quick to step in and assist whenever needed. I’ve brought in important documents to be printed, and every time I’ve received outstanding service. In particular, Tyler consistently goes above and beyond, and I truly appreciate his expertise. This location is by far the best!”
“I stopped by this store a couple weeks ago to ship a large rug and ceramic art pieces to NY. Jason was super helpful at suggesting the most economical way to ship each item and repacked the items so that they arrived in perfect condition. Excellent customer service! He clearly cares about doing the job right. Thank you.”
8:30AM - 5PM
755 W Big Beaver Rd Suite 2020, Troy
Mailbox Centers
“⭐⭐⭐⭐⭐
Intelligent Office– Troy
Fantastic place for office or virtual office needs! Renee, the office manager, is outstanding—professional, friendly, and always helpful. The team answers calls promptly and makes a great impression. Highly recommend Imperial Offices in Troy!”
“It was my first time coming to this location and the tall young man named moe at this ups store did a fantastic job. He actually walked me through all the tech steps for my Amazon return which shocked me because at other ups stores they don’t care about that and just shoo me away. Even when I was waiting in line he was super helpful and professional, I was really impressed!”
“I just want to say that there are still good people in this world!! To the owner Greg! Thank you so very much for your kindness you showed me today!! I will never forget it!”
“Normally great here but a man, I think a manger/owner wasn’t familiar with how the return looks when Amazon loads it in an Apple Wallet, he said it wasn’t a UPS return and just walked away. Someone else was nice and helped us.
Earlier review:
Everyone is pleasant and helpful with no issues!”
“Had a wonderful experience here. My phone was messing up and I couldn't find what I needed to to return things. Shahel really took care of me and I appreciate it very much.”
“I had an excellent experience at this UPS store and would strongly advise to a friend. Landon provided great customer service and was a tremendous help in getting my package returned.”
“I have been coming here for years and I have never had any issue with this location! great people, very friendly and always down to help you with your needs...Good job guys keep up the good work!!”
“I drop off all my packages here and love the ease and convenience of what they offer. Stefon is the absolute best behind the counter quickly solving all problems and doing it with an amazing attitude and personality!”
“Everyone at this location is always professional, efficient, and friendly; no exception. It’s actually fun to stop by this store. We are grateful to have them in our neighborhood!!”
8:30AM - 6:30PM
6689 Orchard Lake Rd, West Bloomfield
Mailbox Centers
“Today, I experienced uplifting customer service from Lori. Her assistance not only helped me purchase the paper I needed to complete my project but also guided me in packing it the right way. What a fantastic way to start the day!”
8:30AM - 6:30PM
35560 Grand River Ave, Farmington Hills
Mailbox Centers
“I’m in the store daily around 6pm to drop off my packages for my home business. They always greet with a smile and are fast to help. They are knowledgable about their services and efficient when working with customers (even when the customers don’t always know what they need/want). The store is newly renovated which gives it a wide open feel that matches other UPS stores. I love that they accept not only UPS but also USPS packages!”
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“Outstanding location with a strong customer focus. My daughter and I came to the UPS store on Square Lake Rd. and Telegraph to return a cart to Amazon. To ship it back, required disassembling the entire unit. A member of the team helped me in the disassembly when a few pieces became very challenging. I want to thank Raphael for his help. You’re amazing. Thank you.”