The UPS Store in Waterford is a friendly and helpful business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in the Kroger Plaza at the southwest corner of M-59 and Crescent Lake Road, it is locally owned and operated, dedicated to assisting customers with their needs. Customers consistently praise the staff for their professionalism, speed, and genuine care. The team is known for being welcoming, helpful, and efficient, making every visit a positive experience. Many reviews highlight the staff's kindness, especially when handling delicate or large items, ensuring packages arrive in perfect condition. Customers also appreciate the fast service and the staff’s willingness to go above and beyond, whether assisting with Amazon returns or providing solutions beyond standard services. The store often appears busy, which is a testament to its popularity and the high quality of service offered. The staff’s positive energy and dedication to customer satisfaction leave a lasting impression, with many customers returning repeatedly and recommending the store to others. Overall, The UPS Store in Waterford is recognized for its excellent customer service, wide service offerings, and caring staff, making it a trusted choice for shipping and business needs in the area.
Absolutely love this UPS add the staff are always friendly and ready to help you.. I'm a manager at a loan company and I have corporate send what I need to them as I know it'll be ready and waiting for me. They are all wonderful .
April 2026
The customer service @ The UPS Store in Waterford is awesome! Friendly, courteous & fast service with attention to detail! Highly recommend this Waterford location for all of your UPS related needs.
April 2026
Good customer service is hard to come by lately, but the people here are always helpful and pleasant. It’s really refreshing and other businesses can learn from these people!
