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“I've been a member here for a long time. The business hours could definitely be expanded to better serve the customer base. The tellers are always pleasant and helpful. The ATM seems to be out of service half of the time.”
“I had to go into a location to close my account, and the woman working was very kind and helpful. She didn’t pressure me to change my mind, which was really nice as well. It was a quick and easy experience overall.”
“Absolutely wonderful! Helped me with a very difficult situation that no other bank seemed to even care to try! Will be doing all future banking here definitely !!”
“I don't get in the branch very often, but every time I have been there I have been treated with respect and friendliness. To name just a couple of people, Kayla and Zack have always been kind and efficient. In a day of impersonal business relationships, this branch of 5/3 balances interpersonal excellence with the very good electronic 5/3 app. Thanks to all.”
“They did my mortgage and my son got a mortgage too. Grant is truly amazing I mean AWESOME!! He really cares and goes above and beyond. He is always available and responds even after you close. The customer service is the best!! Therefore I highly recommend them.”
“Everyone here is really nice! 10/10 recommend. It's A LOT better than the poor customer service one that I live closer to (New Hudson) so I definitely don't mind driving to Brighton! Definitely worth going to.”
“I regularly meet with Michele at the Huntington Brighton location for my small business. Michele's expertise in banking and financial services is evident. She takes the time to listen attentively and demonstrates a genuine interest in explaining various services offered by Huntington Bank.She consistently goes above and beyond to ensure that I am comfortable and informed throughout all of my banking decisions. Her professionalism, knowledge, and genuine care for her customers make her a true asset to the bank, and I look forward to continuing to work with her for all my banking needs.”
“Bank day is exciting for my puppy. We go to the first bank to get the house payment, then 5/3 to pay the house payment. The first Bank no longer has a shoot for cookies, a disappointment. But he's nvr let down@ 5/3 when he hears the container traveling through the tube! Today, Deb the teller asked if he could have two cookies! Deb let me/him know he was receiving a special treat today! A 5/3 bandana! Thank you 5/3!”
“Could no be any happier with the professional services we receive from all the staff and especially Steve the manager who leads from the front with fast, top notch service. Thank You to all the Huntington team at this branch. Kind Regards Paul & Kathleen ??”
9AM - 2PM
8516 W Grand River Ave, Brighton
Banks
“Outstanding service every time! The team is friendly, efficient, and truly cares about their customers. Best bank I’ve ever used — highly recommend!”
Reliable banking with quick responses and helpful staff. They make managing my finances effortless. Truly outstanding experience.” Thank you so much! ?”
“I went in the bank to get ideas on how to better secure my small business account. The new branch manager, Mahdi Tabra, was very helpful and suggested a few ways to improve security and also offered to help our business develop an online donation/client payment system which is something we've been wanting to do for awhile. After getting preliminary information, we met again today to set up a money market savings account to link to my checking account. Mahdi went above and beyond to complete. my transfer and also make sure I had all my questions answered before I left. We plan to follow through on his other suggestions soon.”
“Compared to every other bank I've used, I've found Comerica and this branch specifically to be the best for customer service. I've always been greeted with a smile and wait times have been minimal. I was surprised to see negative reviews of this branch, but when I read them they mostly seemed from odd requests, some from people who didn't even have accounts. The other great feature I like about this bank is their video ATM, which can handle a lot of specialty requests even during hours the branch is closed, which has saved me a few times. I'm surprised all banks don't have this given how helpful it can be.”
“They handle banking for our small business. The experience is how banking used to be! The staff makes everything easy and makes you feel like your business actually matters. A great partner for us!”
9AM - 12PM
8199 Challis Rd, Brighton
Banks
“I had the extreme pleasure of having Tina Martinez as my Consultant in aiding me opening up my new checking & savings accounts today. Tina Martinez was the epitome of professionalism, courteous, informative, entertaining….just a pleasure to work with someone of her character & demeanor! KeyBank…you have a wonderful treasure with Tina on your staff! Tina than you again for making what could have been a stressful situation anything except!”
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“Doing both personal and business banking with the Brighton Branch of Lake Trust has been an excellent experience! Everyone there is very kind and helpful but especially Melissa Garcia and Christopher, they have gone above and beyond for me many times!”