Brighton Ford is the largest dealership in Livingston County, actively involved in the community and committed to giving back. They employ nearly 150 people from the surrounding areas, including Brighton, Howell, Hartland, Pinckney, and South Lyon. Customers appreciate the friendly and helpful staff, praising sales representatives for their thoroughness, friendliness, and willingness to assist without pressure. Many reviews highlight the dealership's honesty and straightforward approach, especially when providing detailed information and images of vehicles. Customers who have dealt with Brighton Ford often mention their satisfaction with the service, even from long distances, noting that the vehicles are described accurately. The dealership has been praised for going above and beyond—helping customers with loans, offering reasonable payments, and fulfilling special requests. Some minor delays in delivery or installation are acknowledged, but overall, customers feel confident in the dealership’s commitment to customer service. Brighton Ford is known for its dedicated team, community involvement, and efforts to make the vehicle buying experience positive and trustworthy for everyone.
Great service as always, Todd will always have our business!
September 2024
Brandy was a great sales representative! She listened thoroughly and double checked that I was comfortable and understood all the details. She was friendly and went out of her way to assist in the process. I highly recommend her!
September 2024
No pressure, straight forward and helpful. Thankful they sent undercarriage pictures right away when I asked and the vehicle was as described. I live 2 hrs from this dealership and was glad I did business with them. Good people!
