O'Reilly Auto Parts in Brighton, Michigan, located at 110 West Grand River Avenue, is highly praised for its amazing staff and exceptional service. Customers frequently commend the knowledgeable and helpful employees, particularly the manager and assistant manager, who go out of their way to assist. One customer highlighted Tina as a lifesaver for her expertise in helping with new wiper blades, making the experience quick and efficient. Another customer described Tina as a hero for her unwavering commitment to solving issues and ensuring that customers find the right parts. The store is also recognized for its friendly counter staff who take the time to help, unlike other auto stores in the area. Steve, another team member, received accolades for his excellent service in assisting with battery installation, even taking the time to explain the process for future reference. With a wide range of parts, tools, and services, including free battery testing and a Loaner Tool program, O'Reilly Auto Parts is a reliable destination for auto needs.
Staff is always pleasant, and I appreciate that they let my flyer for my small business stay posted on their signboard all summer.
May 2026
Silas was super helpful and nice today. I went in for a new battery and he installed it! It was a great help knowing that I wouldn’t have to figure it out. Now I won’t be late for work.
May 2026
The assistant manager is awesome, she made my day with the help right at closing the other day. Without her letting me in last second to get the bolts I needed for my caliper, I wouldve been soooo screwed. She gave me her name but I forgot :(. I WILL be coming back for this quality service!